BJ Diloy
BJ Diloy at Countryside Nissan

BJ Diloy | Page 14

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
335 Reviews
4.8

335 Reviews

Write a Review

335 Reviews of BJ Diloy

February 17, 2025

Dealership Rating
Employee Rating

I called and left a message and nobody has contact me. You are using my information to the wrong person. That is fraud. you have to make sure that the person that goes into your dealer it is who she is More

by jaard4389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cinthya Bautista

Feb 20, 2025

Countryside Nissan responded

jaard4389, we are trying to contact you but your user name is not obviously listed in our records. Will you call Rafael Rivera our General Manager as soon as possible? (630) 200-5717 Our goal is to help remedy this issue if someone is using your information.

February 13, 2025

Dealership Rating
Employee Rating

I have been coming here for service since I bought my car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes foreve More

by miriampaz1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle, Rafael Rivera, Tim Duda, Kuba Luc, Cinthya Bautista, Edward Doerge, Chuck Ippolito, Jaime Avelar , John Benedetto, I forgot what the rep's name was but I believe he was caucasian

Feb 14, 2025

Countryside Nissan responded

WE LOVE IT! Thank you, miriampaz1991. We're very excited to know the things we have been working on are happening! Thank you also for your continued business.

February 13, 2025

Dealership Rating
Employee Rating

Very nice people and polite very thorough with the work and helpful explained everything that need to be done to my vehicle More

by johranhen43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

Feb 13, 2025

Countryside Nissan responded

Thank you, johranhen43! We're excited to know that everything went well with our recent service visit! We love your feedback and 5 STAR rating!

February 11, 2025

Dealership Rating
Employee Rating

The service representatives are always welcoming and attentive to my car issues each time I come in for services. More

by VMOLINA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Countryside Nissan responded

Thank you, VMOLINA4! We appreciate your continued support of our service department!

February 06, 2025

Dealership Rating
Employee Rating

Exceptional service and focus on the customer. Exceptional! Very accommodation! Superior service. Thank you so much. More

by tcchasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic!

Feb 07, 2025

Countryside Nissan responded

tcchasey, THANK YOU! We truly appreciate your kind words about your experience.

February 05, 2025

Dealership Rating
Employee Rating

We have always been satisfied with the service since when we first purchased a vehicle from Countryside Nissan many years ago. More

by pjama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Countryside Nissan responded

Thank you, pjama! We appreciate your continued support!

Feb 10, 2025

Countryside Nissan responded

Thank you, pjama! We appreciate your continued support!

February 04, 2025

Dealership Rating
Employee Rating

Customer service has always been great I trust my car with them . BJ is the guy to see his always been so helpful to me . More

by cynthia47256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

Feb 05, 2025

Countryside Nissan responded

Thank you, cynthia47256! We appreciate your support of BJ and our business!

February 03, 2025

Dealership Rating
Employee Rating

Mi agradecimiento al dealer y al personal gracias por mantener mi carro bien y hasta pronto. More

by mariayvictor54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Countryside Nissan responded

¡Gracias por venir! Por favor vuelve pronto. ¡Apreciamos su negocio y su calificación de 5 ESTRELLAS!

January 21, 2025

Dealership Rating
Employee Rating

The advisor is straight forward as to what was needed to be done to our vehicles but the repair cost of one the vehicles was higher than was told to me earlier. More

by leohumphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Countryside Nissan responded

Thank you, leohumphrey, for taking the time to share about your experience. We will continue to work on the transparency through out the process and to best predict pricing.

January 20, 2025

Dealership Rating
Employee Rating

On time getting my vehicle in, BJ kept me up to date on the service needs and warranty information, vehicle service was complete at the time they said it would be. More

by rhornback72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle

Jan 21, 2025

Countryside Nissan responded

Thank you, rhornback72 for the great rating and wonderful comments for BJ!

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