Ayoub Lazaar

Fin was fantastic. Listened to all our concerns and addressed each one with the technicians. Listened to all our concerns and addressed each one with the technicians. More

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Fin was excellent and super helpful, he even had a technician ride in the car with us to ID the sound we were hearing. technician ride in the car with us to ID the sound we were hearing. More

by AUGUSTUSSUECK Verified Customer Verified Customer

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This dealership kept our vehicle for a full 3 weeks and did not repair the issue. They only did a tire rotation and replaced a regular battery under the hood of our KIA EV6 Wind, which had a far more serio did not repair the issue. They only did a tire rotation and replaced a regular battery under the hood of our KIA EV6 Wind, which had a far more serious issue with the main EV battery failing. The vehicle has had an issue for nearly a year of not getting the total of over 300 miles on a full charge. When I purchased the vehicle, the selling dealership showed me the specifications of getting up to 330 miles on a full charge. For the first 6 months, it did get between 325 and 330 miles on a 100% charge. After the first 6 months, the total miles starting declining drastically until it was only getting 215 to 227 miles on a full charge, and it was less than 2 years old with only about 12,000 miles on the vehicle when the issue started. I had taken the vehicle to two (2) other KIA dealerships that also did absolutely nothing but keep our vehicle for weeks. All of this was explained to the service advisor up front. He promised me that they would replace the main battery and agreed that the condition and issue happening was not normal or acceptable. Then, after 3 weeks, they did nothing but give excuses as to why they would not replace the main battery, all of which is under full warranty and under $3,500 of extended warranties that I purchased. I asked to speak to the General Manager. They put me on hold for about 30 minutes, and then come back with, "He is not available and will have to call you back." The GM and no other senior manager ever called me back, and I had to call 3 more times before I could get anyone. The Service Manager finally call me back 3 days later and started questioning me like I was stupid and knew nothing about my vehicle. He did nothing as well but waste my time. In response to another complaint, the dealership asked for me to call them "to talk about it". I am finished waiting on hold for hours and talking. If they really wanted to do the right thing, they would be calling me and solving the issue by honoring warranties that I have already paid. They have my phone number. If they do not want to do the right thing like any decent, professional business organization, then they can waste their time and money talking to state and federal investigators, my attorneys, and a federal judge in court. Therefore, legal action may soon be pending, and I am in process of filing several complaints with federal and state agencies for deceptive practices, fraud, and financial crimes. I am finished talking. It is time for action. They will get what they deserve. More

by Cal Pay7 Verified Customer Verified Customer

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Working with Mckensie was great he was very helpful and understanding. I would recommend to deal Mckensie to my friends. understanding. I would recommend to deal Mckensie to my friends. More

by crazytjsh Verified Customer Verified Customer

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Cordial and efficient interaction with Ayoub and his team. Good amount of vehicles to choose from. team. Good amount of vehicles to choose from. More

by c4sidney Verified Customer Verified Customer

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Me arrepiento mucho de haber comprado un vehículo en kia East. Me vendieron un vehículo dañado y lamentablemente he perdido mucho tiempo y dinero en más de 6 ocasiones que he tenido que llevar el vehículo a East. Me vendieron un vehículo dañado y lamentablemente he perdido mucho tiempo y dinero en más de 6 ocasiones que he tenido que llevar el vehículo al servicio. Lo único bueno fue la persona que me atendió, el Sr Joshua Fernández es una persona muy profesional, atento y hizo todo lo que estuvo en sus mano para poder ayudarme y representar a la empresa para la cual trabaja con altura. No recomendaría a nadie para que compre un vehículo en kia East. More

by jgp7373 Verified Customer Verified Customer

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Great service and good inventory. Good location great car everyone was great and that is all. Good location great car everyone was great and that is all. More

by reddevil1878 Verified Customer Verified Customer

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We struck a fair deal online and was a super easy transaction. Greg was extremely friendly and accommodated a few car changes. transaction. Greg was extremely friendly and accommodated a few car changes. More

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We came to Greenway Kia East with a bit of an unusual and complex deal we wanted to do. Luigi and the rest of the staff (we interacted with sales management and finance as well) worked with us, were patient complex deal we wanted to do. Luigi and the rest of the staff (we interacted with sales management and finance as well) worked with us, were patient and professional and most importantly, they got the job done for us. Very satisfied with our experience. More

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Muy buen trato ,y buenas tasas de interés para como está el mercado , los recomiendo el mercado , los recomiendo More

by alvarezverenice1007 Verified Customer Verified Customer

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