Avery Gathercole

A great experience that was quick and easy. I will service my car here again in the future. I will service my car here again in the future. More

by Jack Meholf Verified Customer Verified Customer

Report | Print

Avery and Julian lied to me over and over again and I came in with an offer from online and they gave me a price 7k above that offer. I was chased out of dealership by them and they were incredibly rude came in with an offer from online and they gave me a price 7k above that offer. I was chased out of dealership by them and they were incredibly rude and continued to lie. Avery was extremely unknowledgeable about the car I made an appointment to see. I was promised there were two specific vehicles I could see on the phone and when I came there neither was available. More

Report | Print

Agile, helpful and very prompt. I enjoyed the experience. They were so friendly and make everything easy for me I enjoyed the experience. They were so friendly and make everything easy for me More

by MULUTASUSA Verified Customer Verified Customer

Report | Print

I am waiting to receive my gap insurance refund of $888 Mr Luckett is overseeing that with the gap insurance company the car has been paid in full by American Airlines Credit Union Mr Luckett is overseeing that with the gap insurance company the car has been paid in full by American Airlines Credit Union More

Report | Print

I like to think general manager, Michael Zafiriou, you for reading my letter and working with me with the vehicle that I purchased from his dealership. I also like to think Davis Luckett, who did the fina for reading my letter and working with me with the vehicle that I purchased from his dealership. I also like to think Davis Luckett, who did the financing paperwork for our outstanding job making great suggestions. Jimmy Caprile Was the excellent sales person who helped me with the decision-making and selection of my Acura TLX 2021. Avery Gathercole was not initially involved with the sale of our car, but she was a great woman to have a conversation with. Rocco Cesario did somewhat help with negotiations, but when a customer asked for something he needs to make sure to be a man of his word and follow through on the request of the customer not below the customer off because you never know when your general manager find out what you’re doing. overall, I will say that my experience at the Volkswagen dealership was decent. More

by brazil8224 Verified Customer Verified Customer

Report | Print

Service was amazing, nice people to work with went above and beyond. Would highly recommend this location and beyond. Would highly recommend this location More

by Kathy jo Verified Customer Verified Customer

Report | Print

Avery was great to work with. Felt like she worked to get us the best deal. Would definitely recommend her as well as Volkswagen of downtown Chicago! Thanks Avery!!! Felt like she worked to get us the best deal. Would definitely recommend her as well as Volkswagen of downtown Chicago! Thanks Avery!!! More

Report | Print

The entire team was extremely helpful with the purchase of my new vehicle. Avery listened to me and helped me pick just the right vehicle for me. of my new vehicle. Avery listened to me and helped me pick just the right vehicle for me. More

by MERIMOLLI Verified Customer Verified Customer

Report | Print

Good experience everyone was very friendly the valet parking was confusing but other then that great.. parking was confusing but other then that great.. More

by Kathy jo Verified Customer Verified Customer

Report | Print

Avery is extremely knowledgeable about vehicles and Volkswagen. She helped us purchase an Atlas. Next time I need a new vehicle I will only go to her. Volkswagen. She helped us purchase an Atlas. Next time I need a new vehicle I will only go to her. More

Report | Print