Austin Aufie | Page 45

First time there. Was really pleased with how easy it was to have my car serviced. Very helpful staff. Check in to check out, everything went very well. Thanks to your staff, I will be back. was to have my car serviced. Very helpful staff. Check in to check out, everything went very well. Thanks to your staff, I will be back. More

by TWILL1 Verified Customer Verified Customer

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Austin in the service department was extremely helpful. Most of my interactions with Basney have been positive. Overall staff is helpful. Kenny the driver was great . Most of my interactions with Basney have been positive. Overall staff is helpful. Kenny the driver was great . More

by MJM1141 Verified Customer Verified Customer

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I appreciate the professionalism, the clear communication, the explanations of the service needs to anticipate on future visits. I never feel they hold my car-cluelessness against me! Everyone communication, the explanations of the service needs to anticipate on future visits. I never feel they hold my car-cluelessness against me! Everyone is highly competent and friendly. Shout out to Austin too. He has gone above and beyond over the years to answer all my car questions. More

by MATIKO Verified Customer Verified Customer

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I am not satisfied about my recent vehicle service for an oil change and whatever other vehicle service that needed to be performed during this visit oil change and whatever other vehicle service that needed to be performed during this visit More

by JEFFNOLEN Verified Customer Verified Customer

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Had repair finished but every time they wash our vehicle they damage it. Talked to management about it and was told it's my responsibility to get it fixed. Trim piece was even in the wash bay at Basney and they damage it. Talked to management about it and was told it's my responsibility to get it fixed. Trim piece was even in the wash bay at Basney and they denied any wrong doing. Their car wash has damaged my vehicle 2 times in a row. Please do not ever wash my car after repairs because it cost me money every time. More

by Swm20001 Verified Customer Verified Customer

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The Basney Service Center got my oil changed and tres rotated and balanced. Quick service and a reasonable price. rotated and balanced. Quick service and a reasonable price. More

by RLWEED Verified Customer Verified Customer

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Austin took care of my service needs in a professional and prompt way. I appreciate the friendliness and professionalism that Basney service department exudes. Thanks Austin. and prompt way. I appreciate the friendliness and professionalism that Basney service department exudes. Thanks Austin. More

by JNOVER123 Verified Customer Verified Customer

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Austin was once again very welcoming with his “trademark” smile! He even remembered me even tho he sees A LOT of customers! Great service all the way around smile! He even remembered me even tho he sees A LOT of customers! Great service all the way around More

by LETITSNOW02 Verified Customer Verified Customer

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I feel confident about getting the service done right. The waiting area is very nice, and the people are friendly. The service person made it clear what they had done to the car. The waiting area is very nice, and the people are friendly. The service person made it clear what they had done to the car. More

by Donna Verified Customer Verified Customer

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Kept my car for 2 days and couldn’t figure what was wrong and did not help me with a loaner vehicle. Not at all professional . and did not help me with a loaner vehicle. Not at all professional . More

by EDTOPPER Verified Customer Verified Customer

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