Austin Aufie | Page 12

I was not happy or satisfied with what they did and how much they charge me. much they charge me. More

by Micheal rodriguez Verified Customer Verified Customer

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Bob made the purchase very easy and did all he could do to make everything go smoothly to make everything go smoothly More

by danielreasor Verified Customer Verified Customer

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Overall great experience, very happy with the process and communication. Especially appreciate the text notifications for work needing done. communication. Especially appreciate the text notifications for work needing done. More

by molly1696 Verified Customer Verified Customer

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Fast courteous service. Easy to work with. Love my car. I didn't even need an appointment. Easy to work with. Love my car. I didn't even need an appointment. More

by LYNNFITZ Verified Customer Verified Customer

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Basney Honda was ready when I arrived for the Friday 8:30 am appointment. Austin welcomed me and was ready for my 2012 CRV. The waiting room was comfortable. The wait took longer than I expected but I did no am appointment. Austin welcomed me and was ready for my 2012 CRV. The waiting room was comfortable. The wait took longer than I expected but I did not mind. High quality service is very important to me, i hate rushed work on my vehicle. Austin understands my CRV and I appreciate his recommendations. Thank you, More

by tan Verified Customer Verified Customer

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I got a call after the install of my side mirror that the part arrived. This was a little confusing yet encouraging as the one that was install has a blemish. I called back to see if this was the actual unit part arrived. This was a little confusing yet encouraging as the one that was install has a blemish. I called back to see if this was the actual unit and if the one paid for and installed previously was a temporary perhaps to protect the assembly. The service contact I spoke with had no idea what I was talking about and only jnew that the part had arrived, suggesting I call back to speak with Curt. I tried to reach him, but was routed to someone else's voicemail. In that left message, I explained the above, but have not yet received a callback. The originally damaged assembly was also missing in part from my vehicle when I picked it up after the initial install, which seemed strange...it may have been in better shape aesthetically than the one installed now. Confused and frustrated, Prof Alf More

by Asanfordiii@yahoo.com Verified Customer Verified Customer

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Wish they would have heard what I heard at the first stop sign I stopped at when i left. The door rattles at all stops where I idle. They were not able to reproduce it. sign I stopped at when i left. The door rattles at all stops where I idle. They were not able to reproduce it. More

by fribergjennifer Verified Customer Verified Customer

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Very friendly and listened to what I needed. Very helpful and accommodating. Great employee's and great experience. Very helpful and accommodating. Great employee's and great experience. More

by Brownsarah1957@gmail.com Verified Customer Verified Customer

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I have been a customer of this dealership for 25 years and I have never been disappointed and have always been welcomed here and I have never been disappointed and have always been welcomed here More

by hickvillage1 Verified Customer Verified Customer

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12 days after taking my car in I find out there’s coolant in my transmission and that the two are mixing in both the coolant tank and the transmission. Why didn’t they catch this? in my transmission and that the two are mixing in both the coolant tank and the transmission. Why didn’t they catch this? More

by msjr_01 Verified Customer Verified Customer

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