Austin Aufie | Page 10

Call back after leaving messages with service department needs much improvement. Over the past month, I’ve left two messages for what appears to be a default person to call me back as soon as possible. No c needs much improvement. Over the past month, I’ve left two messages for what appears to be a default person to call me back as soon as possible. No calls ever received back. Also, I need to come back in after my last expensive service performed as the Plastic cowling was not properly put back and is loose to the right and left. Will be making an appointment soon to get that fixed. I am satisfied with the work that was done. Just not happy with having to come back and dealing with voicemails that they never responded to. More

by KISHMAN4 Verified Customer Verified Customer

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I appreciate when the technician let me know what other work should be done. Thank you work should be done. Thank you More

by navyvan32 Verified Customer Verified Customer

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I was very happy pleased with the service here. They kept me informed about the status of my car. They got it done quickly and when I had problems with it they offered to tow it in and get it looke They kept me informed about the status of my car. They got it done quickly and when I had problems with it they offered to tow it in and get it looked at and offered to pay for an Uber. I will be going back in the future. More

by Mellie.eddy Verified Customer Verified Customer

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Wish they would have told us what fluid level was low not.sure if it was only the washer fluid not.sure if it was only the washer fluid More

by gmabev7 Verified Customer Verified Customer

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Got my car called in for recall and then was left with a broken radio for the last 6+ months. No apple car play, no rear cam and most of the time no radio. I have brought my car in 7 almost 8 once i take it broken radio for the last 6+ months. No apple car play, no rear cam and most of the time no radio. I have brought my car in 7 almost 8 once i take it in again for the part they said they needed to order. Said they are going to charge me $100 because ive passed my manufacturer warranty. Really rude guy they have in charge of my case. Won’t even talk to me about the issue without hoping off the top phone. Anyways i just want my car fixed and working since it was brand new for only a year after my recall. Wish i would have never brought it in for recall since they broke my radio and are now charging me to fix it. Just seems wrong but i need it working so i guess i have to pay More

by oliviakfrick Verified Customer Verified Customer

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Took truck in for a recall. Excellent service and quickly done. Enjoyed working with them. Nice service. Excellent service and quickly done. Enjoyed working with them. Nice service. More

by lb188 Verified Customer Verified Customer

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Austin was professional and friendly to a first-time customer. Much appreciated! Waiting room was clean and spacious . customer. Much appreciated! Waiting room was clean and spacious . More

by reinholt Verified Customer Verified Customer

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Slow to complete oil change but got done properly. Great waiting room space to work Great waiting room space to work More

by oliviakfrick Verified Customer Verified Customer

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Everyone was nice and pleasant. The young man who received my car and reviewed my paperwork was polite and respectful. This young man even cleaned the frost off my windows which had The young man who received my car and reviewed my paperwork was polite and respectful. This young man even cleaned the frost off my windows which had accumulated on the inside!! More

by Icecream Verified Customer Verified Customer

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Prompt service. Waiting area is nice. I'll definitely return when additional service is needed. Waiting area is nice. I'll definitely return when additional service is needed. More

by suzsind Verified Customer Verified Customer

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