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Art Bedard
Art Bedard at McFarland Ford of Rochester

Art Bedard | Page 2

Service Advisor

McFarland Ford of Rochester

8 Crane Dr
Rochester, NH 03867

Contact Me
4.7
205 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

4.7

205 Reviews

Write a Review

205 Reviews of Art Bedard

January 08, 2026

Dealership Rating
Employee Rating

Everyone was helpful and accommodating from beginning to end. I definitely would recommend this business. More

by bunnyru85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill , Ricky

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Jan 09, 2026

McFarland Ford of Rochester responded

Thank you for the great feedback! We’re glad to hear our team was helpful and accommodating throughout your experience. We truly appreciate the recommendation and look forward to assisting you again in the future.

January 08, 2026

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Employee Rating

Appointment was on time and service was quick was able to accommodate and check sensor issue I was having . More

by jebgerrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill

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Jan 09, 2026

McFarland Ford of Rochester responded

Thank you for the review! We’re glad to hear your appointment was on time, service was quick, and that we were able to accommodate and check the sensor issue you were experiencing. We appreciate you choosing us and look forward to seeing you again.

January 06, 2026

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Employee Rating

I had a great experience as always. Everyone is very friendly and knowledgeable. I will be back for sure. More

by Arthur603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill

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Jan 06, 2026

McFarland Ford of Rochester responded

Thank you for your continued trust! We’re so glad to hear you had another great experience and that our team’s friendliness and knowledge stood out. We truly appreciate your loyalty and look forward to seeing you again.

January 06, 2026

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Employee Rating

Service team here goes the extra mile to make sure your satisfied and happy with your repair. More

by jbonneaujr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Quinton, Lauren Cahill

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Jan 06, 2026

McFarland Ford of Rochester responded

Thank you for the kind review! Our service team truly takes pride in going the extra mile to make sure every customer is satisfied and confident with their repair. We appreciate you choosing us and look forward to assisting you again in the future.

January 04, 2026

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Employee Rating

Appointment went very fast. They came in and checked on me give me updates and yes, I would recommend them to all my family and friends. More

by Mjalbert0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill

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Jan 05, 2026

McFarland Ford of Rochester responded

Thank you for the kind words! We’re glad to hear your appointment went quickly and that our team kept you updated throughout your visit. We truly appreciate the recommendation and look forward to helping you and your family and friends again in the future.

January 03, 2026

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Employee Rating

Went in for a recal repair and my car came back to me with more issues than it had when I gave it to them. Too many issues with this car, I'm always going back after their service "team" touches my car. More

by Cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Montmarquet, Lauren Cahill

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Jan 09, 2026

McFarland Ford of Rochester responded

We’re very sorry to hear about your experience and understand how frustrating this must be. This is certainly not the outcome we want for any of our customers, and we apologize for the inconvenience and added concerns following your visit. We’d appreciate the opportunity to speak with you directly, review what happened, and work toward a resolution. Please contact us at your convenience so we can address this properly. Please request to speak with Jason Our Service manager. 603-335-3400

January 02, 2026

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Employee Rating

Art is great to deal with Mcfarland is always accommodating for my service needs easy to schedule More

by scottco0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

McFarland Ford of Rochester responded

Thank you! We’re glad Art took great care of you and made scheduling easy. We appreciate you choosing McFarland for your service needs!

December 26, 2025

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Employee Rating

Lauren excelled all standards in her professional attention and consummate courtesy, smoothly arranging for state inspection, routine maintenance, and ordering of parts for a fully covered exhaust re More

by avillemont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Mason Moore, Lauren Cahill

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Dec 26, 2025

McFarland Ford of Rochester responded

Thank you for your wonderful feedback! We’re so glad to hear that Lauren provided exceptional service with her professionalism, courtesy, and attention to detail while coordinating your inspection, maintenance, and exhaust repair. We truly appreciate your trust in McFarland Ford of Rochester, NH and your kind words about our commitment to quality service. We look forward to continuing to take great care of your Ford EcoSport for years to come. Thank you again for choosing us!

December 19, 2025

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Employee Rating

great dealer they are always quick and efficient and have complimentary coffee in the waiting room. More

by max.potvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Quinton, Frank Montmarquet, Chris Lane, Levi Gray, Lauren Cahill , Tyler Lessard

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December 12, 2025

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Employee Rating

Thoughtful, helpful, pleasant and kind group of people who do their best to keep their customers safe and satisfied :) More

by josephinefinocchiaro489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Anderson, Brooke Alexander, Frank Montmarquet, Mason Moore, Levi Gray, Lauren Cahill

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