Art Bedard | Page 12

Everything was great besides they rotated the tires,never adjusted air pressure seeing as the rears hold 80psi and fronts hold 60psi. It tripped my air pressure light in my truck and had to adjust. Also hand adjusted air pressure seeing as the rears hold 80psi and fronts hold 60psi. It tripped my air pressure light in my truck and had to adjust. Also hand prints on the hood. More

by Toofsautobody Verified Customer Verified Customer

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We arrived to pick up a new truck & wanted accessories installed & Art was very helpful. He was able to get someone to install within an hour while we waited which meant we didn’t need to return. He was g installed & Art was very helpful. He was able to get someone to install within an hour while we waited which meant we didn’t need to return. He was gracious even though we were not scheduled which was a great introduction to the service department. More

by edauletta Verified Customer Verified Customer

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Very welcoming great service will recommend to all other ford owners I know dropped off early and they got to it early ford owners I know dropped off early and they got to it early More

by JOSHUA.B.ELLIOTT7 Verified Customer Verified Customer

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Good service, 1 complaint when vehicle was done they did not pay attention enough to the phone number. Found out my car had been sitting there for a few days completed. We have an area code close to the 6 not pay attention enough to the phone number. Found out my car had been sitting there for a few days completed. We have an area code close to the 603 and I specifically said please pay attention to that area code number 605, but as usual no attenton to detail and for 3 days I could have had my vehicle back. Other than that everything was done very well. Thank you Tom More

by tleon1960 Verified Customer Verified Customer

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Very honest and up front with the follow-up of the service. Great job all around . service. Great job all around . More

by cocarusj Verified Customer Verified Customer

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Quick fix, in and out. My time wasn't wasted and my problem was resolved. My time wasn't wasted and my problem was resolved. More

by RICK SMITH Verified Customer Verified Customer

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Excellent experience, best salesman I ever had. Would recommend to everyone that asks. I got everything I wanted. Would recommend to everyone that asks. I got everything I wanted. More

by westy3 Verified Customer Verified Customer

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Jonathan was very helpful and was very responsive. Would shop at McFarland again. Did a good job of helping me locate a truck.. Would shop at McFarland again. Did a good job of helping me locate a truck.. More

by tlmoody82 Verified Customer Verified Customer

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My service experience was great. The service advisor, Art Bedard, was friendly and knowledgeable, and the service charge was very reasonable. I was also there with a friend and we w The service advisor, Art Bedard, was friendly and knowledgeable, and the service charge was very reasonable. I was also there with a friend and we went into the showroom and my salesman, Chase, was awesome as usual. Chase helped him test drive a few pickup trucks. Thank you McFarland Ford. More

by Tony M Verified Customer Verified Customer

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Got me scheduled quickly. Difficult to book warranty or non routine maintenance items online. You have to call. Sadly when I noticed a torn driver's side front axle shaft Difficult to book warranty or non routine maintenance items online. You have to call. Sadly when I noticed a torn driver's side front axle shaft boot, it was 300 miles over my 60K full powertrain coverage warranty, and I had to pay a deductible. It was pretty obvious that it had been leaking for some time... The passenger side front boot had let go around 47K miles (known, common issue), and was covered at 100%. They checked the other side at the time, and said it was fine. This should be a Ford recall, or they should extend the warranty on these. Not the dealers fault but they have zero leeway on full coverage. More

by nospamdan1 Verified Customer Verified Customer

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