Arron Deck

Covert Cadillac Bee Cave responded

Danielle, Thank you so much for your kind review! We’re delighted to hear that our team at Covert Cadillac Bee Cave was understanding and responsive to your needs, especially with a newborn at home. We know how important clear and flexible communication is, and we’re glad we could make the experience smooth and convenient for both you and your husband. Congratulations on your new addition, and thank you for choosing Covert! We’re here whenever you need us.

Covert Cadillac Bee Cave responded

Steven, Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team at Covert Cadillac Bee Cave. Providing honest, attentive service is our priority, and we’re glad you felt your interests were well taken care of. If you need anything in the future, don’t hesitate to reach out. We look forward to seeing you again!

Covert Cadillac Bee Cave responded

Thank you for your wonderful review! We’re thrilled to hear that Aron provided you with fantastic service and made your vehicle purchase smooth and quick at Covert Cadillac Bee Cave. It's also great to know that our finance team made a positive impression. We truly appreciate your support and look forward to welcoming you back for your next vehicle purchase. Enjoy your new ride!

Covert Cadillac Bee Cave responded

Thank you for your wonderful feedback! We’re delighted to hear that you felt like family during your visit to Covert Cadillac Bee Cave. Our goal is to provide unmatched quality of service and a warm, welcoming experience from start to finish, so it's great to know we achieved that for you. If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to seeing you again!

Covert Cadillac Bee Cave responded

I’m truly sorry to hear about the issues you’ve encountered with your vehicle and the lack of communication from our team. It’s disappointing to learn that important features were not present and that you felt misled during the purchase process. Your experience should have been much smoother, and I apologize for the frustration this has caused. We understand how important it is to have clear information and support, and we will address your concerns with both the sales and service departments. If you could provide more details or reach out directly, we’d like to work towards resolving these issues and ensuring you receive the necessary paperwork and support. Thank you for bringing this to our attention.

Covert Cadillac Bee Cave responded

Alexandra, Thank you for your kind words! We’re thrilled to hear that you received great service and customer care at Covert Cadillac Bee Cave. Your loyalty means a lot to us, and we look forward to being your go-to dealership for all your car needs. See you again soon!