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Ariel Denio
Ariel Denio at Lawton Chrysler Jeep Dodge RAM

Ariel Denio | Page 19

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.3
220 Reviews
4.3

220 Reviews

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220 Reviews of Ariel Denio

October 05, 2024

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Employee Rating

The wait time to get Ram in wasn’t very long at all. Wait time for service was ok. More

by jannerussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Janne! We're glad to hear the wait time to get your Ram in was short, and we'll work on making the service time even better. We appreciate your business!

October 04, 2024

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Employee Rating

Everyone was very helpful. Got my car in and out in a timely manner. Very satisfied customer! More

by maysecarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Oct 07, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Carrie! We're thrilled to hear that you had a timely and helpful experience. We appreciate your business and look forward to seeing you again!

October 03, 2024

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Employee Rating

Was an amazing experience . Great people and great service. Ten out of ten yess sir More

by MSALCIDO1386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

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Oct 04, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much! We’re thrilled to hear you had an amazing experience with our team. Your support means a lot to us, and we can’t wait to see you again!

September 30, 2024

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Employee Rating

This dealership will treat you like family! They went above and beyond for us on more than one occasion! I will always recommend them for service and sales ! More

by WBROWN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky

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Sep 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your glowing review! We're thrilled to hear that you felt treated like family and that our team went above and beyond for you. We truly appreciate your recommendations for both service and sales!

September 29, 2024

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Employee Rating

Came into have a key fop programmed and it didn’t work but still charged the full amount. Doesn’t seem fair. More

by jshep80595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We're sorry to hear about the issue with your key fob programming. We understand your frustration and would like to look into this further to make things right. Please reach out so we can assist you.

September 26, 2024

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Employee Rating

Jonathan Vissepo did a superb job and the dealership did as well! I had a truck order and it came in perfect condition would recommend to all my friends and family! More

by jackson1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler , John Marchese, Johnathon Vissepo

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Oct 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your fantastic feedback, Jackson! We're thrilled to hear that Jonathan and the dealership exceeded your expectations. We appreciate your recommendation and look forward to helping your friends and family in the future!

September 23, 2024

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Employee Rating

There is a lack of communication from the techs qith the customers which resulted in this case on having to call back to learn of the result. More

by delszar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Oct 02, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We apologize for the lack of communication during your visit. This is not the experience we aim to provide, and we'll work on improving our communication with customers. If you'd like to discuss this further, please feel free to reach out.

September 23, 2024

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Employee Rating

Great work and a timely service. Very nice people and my salesman also checked on me. More

by 4everhis8407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Sep 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We’re glad to hear you had timely service and a great experience with our team. We appreciate your feedback and look forward to serving you again!

September 13, 2024

Dealership Rating
Employee Rating

They took care of an issue with my Ram 2500 promptly since we were traveling through the area. More

by jeff@jbengelmann.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown

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Sep 16, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your review! We're glad we could assist with your Ram 2500 promptly while you were traveling through. Safe travels, and we hope to serve you again in the future!

September 13, 2024

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Employee Rating

Although busy the initial contract was quick. The associate jumped through hoops to make sure I was taken care of More

by ZORDON2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Todd Brown, Barbara Lavendusky

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Sep 16, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your review! We're glad to hear that, despite being busy, our associate went the extra mile to take care of you. We appreciate your patience and your business!

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