April Fyock
April Fyock at Bocker Auto Group
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April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
not yet
rated
48 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

8 yrs, 3 mos

Industry Experience

12 yrs, 7 mos

Specialties & Trainings

Service Advisor

not yet
rated

48 Reviews

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48 Reviews of April Fyock

February 01, 2025

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Employee Rating

Did what I needed in short order all worked good. Made an appointment for checking trouble with the radio. More

by fredschub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton , Brandon Busker

February 01, 2025

Dealership Rating
Employee Rating

As always Bocker goes above and beyond to make everything perfect for the customer. I've been a repeat customer since 2012 and 5 new vehicles later and I'm still smiling! More

by wndy.morris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 27, 2025

Dealership Rating
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Best Chevy dealer I have been to, Friendly service and clean shop. Nice waiting area. Everyone was so friendly and helpful. More

by rotonut2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Bocker Chevrolet GMC. Providing friendly service and maintaining a clean, welcoming environment is important to us. We appreciate your kind words and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

January 24, 2025

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Employee Rating

Bocker's did a great job on my scheduled appt. Had me in and out in no time at all. Friendly folks. Thank you More

by MPDOMINI1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Wayne McCarthy

Jan 24, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us at Bocker Chevrolet GMC. Our team strives to provide friendly and efficient service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

December 20, 2022

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Will never buy a car from anyone else. Brandon and the Bocker Group are second to none. More

by bj.groves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker

Dec 21, 2022

Bocker Auto Group responded

BJ, thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Bocker Chevrolet Buick GMC Team

December 09, 2022

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Employee Rating

If you're in the market for new or used vehicle, call Jason or Delbert at Bocker Auto Group...Best customer service around...we've been to other dealers but Bocker continues to deliver in every way...We More

by Kevin Harn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2022

Bocker Auto Group responded

Thank you so much for taking the time to write such great feedback, Kevin. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jason and Delbert were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Bocker Chevrolet Buick GMC Team

November 26, 2021

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Employee Rating

Just bought second car from Brandon Busker. The process has been smooth and easy each time. The service guys have been great. Overall the dealer offers personal service and attention. More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Bocker Auto Group responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bocker Chevrolet Buick GMC Team

February 18, 2021

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I have been dealing with Bocker Auto Group for over 40 years, most recently to buy a '21 Blazer. Have always been treated fairly and pleasantly by all depts.; sales, service, body and quick lube. More

by rpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Bocker Auto Group responded

Thank you so much for the wonderful review of your experience at Bocker Chevrolet Buick GMC. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Bocker Chevrolet Buick GMC Team

January 18, 2021

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Bought new GMC Denali, everything went as expected, like the truck, Dealership made the exchange pleasant people to deal with. Everything was explained to me In full, good people More

by Dave McCartney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker, Brad Leverton

Jan 21, 2021

Bocker Auto Group responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team

October 19, 2020

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Employee Rating

Jason Bardell makes the buying process Quick and easy. He makes sure that you know everything you need to know about your new vehicle and works hard to get you the best price. Would and will definitely buy f More

by Swcg3445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brad Leverton , Danny Busch, Mike Haffele, Jason Bardell

Oct 22, 2020

Bocker Auto Group responded

Thank you for your feedback. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you again! Sincerely, The Bocker Chevrolet Buick GMC Team

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