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April Fyock
April Fyock at Bocker Auto Group

April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
94 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

9 yrs, 1 mo

Industry Experience

13 yrs, 5 mos

Specialties & Trainings

Service Advisor

5.0

94 Reviews

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94 Reviews of April Fyock

December 03, 2025

Dealership Rating
Employee Rating

The people I worked with did an excellent job. They were friendly and kept me informed. More

by JIM.DICKSON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Jim! We’re thrilled to hear that our team provided you with excellent service and kept you informed throughout your experience. At Bocker Chevrolet GMC, we strive to create a friendly and informative atmosphere for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

November 28, 2025

Dealership Rating
Employee Rating

Dealership and maintenance center are very honest and organized. The dealership seems to be very organized and staffed with professionals. More

by Tom Palmgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker, Brad Leverton

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Nov 29, 2025

Bocker Auto Group responded

Thank you for your review, Tom! We are happy to hear you found Bocker Chevrolet GMC to be honest and organized, and that our team of professionals made a positive impression. We appreciate your feedback and look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

November 15, 2025

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Employee Rating

Always respectful friendly, helpful with any questions and takes time to explain what was serviced or fixed. No problems More

by bob@chiausisetters.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Nov 15, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Bob! We appreciate your kind words about our team's respectful and friendly service at Bocker Chevrolet GMC. It's great to hear that we were able to assist you with your questions and ensure you understood the services performed. We look forward to seeing you again next time! Sincerely, The Bocker Chevrolet GMC Team

November 15, 2025

Dealership Rating
Employee Rating

April did a fantastic job making my appointment go quickly. She was very helpful. Explained everything to me set up my next appointment. She was so helpful. Look forward to bringing my truck in again. More

by n.dentamaro288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Stronczek

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Nov 15, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that April provided you with such great service and made your appointment quick and helpful. We look forward to seeing you again at Bocker Chevrolet GMC for your next visit with your truck! Sincerely, The Bocker Chevrolet GMC Team

November 12, 2025

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Employee Rating

Done right the first time, knowledgeable service personnel that go the extra mile to make your service appointment excellent More

by gegrabins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Gary Shorter

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Nov 12, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We truly appreciate your kind words about our knowledgeable service personnel at Bocker Chevrolet GMC. It's our goal to ensure every service appointment is excellent, and we're thrilled to hear that we made a positive impact during your visit. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

November 11, 2025

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Employee Rating

I made an appointment for them to check out a noise I was hearing when I applied my brakes. They were able to diagnose the issue and fix it the same day while I waited in the waiting room. This meant a lot More

by HEMMERSBACHFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Bocker Auto Group responded

Thank you for your lovely review! We're thrilled to hear that we could diagnose and fix the noise in your SUV on the same day you visited. It's great to know that we could accommodate your schedule and provide you with a positive experience while you waited. We appreciate your trust in Bocker Chevrolet GMC and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

November 04, 2025

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Employee Rating

Another smooth transaction… Enjoy buying at Bocker’s, my go to dealership…. Price is always competitive More

by gludwig123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Dean Obert, Gary Shorter

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Nov 04, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had another smooth transaction at Bocker Chevrolet GMC. It's great to know that you consider us your go-to dealership and appreciate our competitive pricing. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

November 01, 2025

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Employee Rating

Always a pleasant experience, friendly employees who do excellent work. Will continue having my vehicles serviced at Bocker More

by jicki99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shorter, Austin Bowser

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Nov 01, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Jicki! We're thrilled to hear that you've consistently had a pleasant experience with our friendly employees and their excellent work. We appreciate your trust in Bocker Chevrolet GMC for your vehicle servicing needs and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

October 17, 2025

Dealership Rating
Employee Rating

Good service great people truck was in a out and at timely matter. Absolutely great service. More

by CUDA1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

Report | Print
Oct 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Bocker Chevrolet GMC and that your truck was serviced efficiently. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

October 03, 2025

Dealership Rating
Employee Rating

Everyone there works hard to get you what ever it takes to get you back on the road and satisfied More

by dougscudder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker

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Oct 03, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Doug! We’re thrilled to hear that our team at Bocker Chevrolet GMC went above and beyond to get you back on the road and ensure your satisfaction. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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