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April Fyock
April Fyock at Bocker Auto Group
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April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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5.0
61 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

8 yrs, 6 mos

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

Service Advisor

5.0

61 Reviews

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61 Reviews of April Fyock

May 02, 2025

Dealership Rating
Employee Rating

Fast, pleasant, helpful. Lower than the quote, i appreciate that. Car is working great now. More

by PRESERVATIONWOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton

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May 03, 2025

Bocker Auto Group responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a fast, pleasant, and helpful experience at Bocker Chevrolet GMC. It’s great to know that your car is working well and that we could provide you with a lower quote. We appreciate you taking the time to share your experience, and we look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 25, 2025

Dealership Rating
Employee Rating

Awes Dealership polite and very helpful Very clean and neat service center nice quick lube enter More

by delsal70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Apr 26, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your positive feedback about Bocker Chevrolet GMC and our service center. It’s great to hear that you found our team polite and helpful. We strive to maintain a clean and efficient environment for our customers. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

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Employee Rating

Excellant service. I really appreciated the courtesy ride .Parts were on hand. and work was completed in the amount of time quoted. More

by pmstevepauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Apr 24, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re glad to hear that you appreciated the excellent service, courtesy ride, and timely completion of your vehicle’s work at Bocker Chevrolet GMC. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Apr 24, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Bocker Chevrolet GMC. We appreciate your feedback about our courtesy ride and timely service. It's our goal to keep our customers satisfied, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 03, 2025

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Employee Rating

Very kind and professional. Answered any questions I had and always kept in contact throughout the process. More

by HMARIEHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Gretchen Cross

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Apr 04, 2025

Bocker Auto Group responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Bocker Chevrolet GMC. Our team strives to provide excellent service and clear communication, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

March 28, 2025

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Employee Rating

The place was very neat and clean, Everyone was friendly and very informative. Delbert and his team did a great job.Thank you very much.I love my new truck! More

by kjgreenbb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy, Matt Mau, Greg Stronczek

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Mar 29, 2025

Bocker Auto Group responded

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Bocker Chevrolet GMC. Delbert and the team appreciate your feedback, and we're delighted that you love your new truck! We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 18, 2025

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Employee Rating

The Bocker staff has always been very pleasant and easy to work with. They are very knowledgeable. I am a loyal customer and friend. The detail dept. is excellent More

by justramp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker, Brad Leverton, Wayne McCarthy

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Mar 19, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your loyalty and are glad to hear you have had a positive experience with our knowledgeable staff at Bocker Chevrolet GMC. We're proud of our detail department and will be sure to share your feedback with the team. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 15, 2025

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Employee Rating

I’ve always had good experiences with Bocker service. They replaced the windshield within 2 business days of when I purchased my “new” preowned car, and they even detailed it at the same time since I too More

by lwag2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros

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Mar 15, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service at Bocker Chevrolet GMC. It's fantastic that we could replace the windshield quickly and detail your preowned car for you. We appreciate your support and look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

March 12, 2025

Dealership Rating
Employee Rating

The employees at Bocker have always been very professional, yet warm and welcoming. It's a comfortable and trustworthy atmosphere. More

by DEBBIWHITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker, Brad Leverton

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Mar 13, 2025

Bocker Auto Group responded

Thank you for your kind words, Debbi! We're thrilled to hear that you found our team at Bocker Chevrolet GMC to be professional and welcoming. Creating a comfortable and trustworthy atmosphere for our customers is our top priority. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

March 06, 2025

Dealership Rating
Employee Rating

Wonderful staff and very helpful. They explained all service work to be done very well. I will go back again next time I need service. More

by JWILLIAMS5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Mar 06, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Bocker Chevrolet GMC helpful and that they clearly explained the service work. We truly appreciate your feedback and look forward to seeing you again for your next service visit! Sincerely, The Bocker Chevrolet GMC Team

February 16, 2025

Dealership Rating
Employee Rating

Gretchen CROSS and her team had me fixed up within a few hours of an issue. And I appreciate it always great service. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

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Feb 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that Gretchen and our team were able to assist you promptly and provide great service. At Bocker Chevrolet GMC, we strive to ensure our customers have a positive experience every time. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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