Very professional!
Been faithful customer for almost 21 years! Purchased 2 cars at this dealership and have service done there too.
Been faithful customer for almost 21 years! Purchased 2 cars at this dealership and have service done there too.
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by sutton_sheri
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Nissan of Rocky Mount responded
Hi Sheri
WOW! Thank you for your loyalty over the past 21 years! That truly means so much to us, and we are so grateful to have you as our customer! We’re honored to have earned your trust through both your purchases and ongoing care with our team. Providing dependable vehicle maintenance with professional experience is always our goal. We look forward to continuing to serve you for many more years to come! Thank you again!
Kelvin Bratcher
Owner & Executive Manager
NISSAN of Rocky Mount
Friendly service.
They kept you informed and explain so that you understood it. Thank you.
They kept you informed and explain so that you understood it. Thank you.
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by Ramona20039
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Nissan of Rocky Mount responded
Hi Ramona!
Thank you for taking the time out of your busy day to leave this great review! We’re so glad to hear our team kept you informed and took the time to explain everything clearly. Providing helpful, transparent service through our service department is always our priority, thanks again for choosing NISSAN of Rock Mount!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Good service fast we tell anybody to bring their car to
Nissan in a Rocky Mount good people
Nissan in a Rocky Mount good people
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by thomasburgess295
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Nissan of Rocky Mount responded
Hi Thomas!
Thank you so much for this AWESOME review and for your recommendation! We truly appreciate you spreading the word about us, it means a lot. We love having customers like you, and we’re always here to help with reliable vehicle maintenance whenever you need us!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
They did a great job for me!
I broke down while traveling and they really went to the wall for me, making the repairs, and even providing transport for me to & from the campgroun
I broke down while traveling and they really went to the wall for me, making the repairs, and even providing transport for me to & from the campground where I was marooned! Michael, Eric, and Alexandria all were fabulous!!!
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by lilienthal159
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Nissan of Rocky Mount responded
We’re so glad our team could be there for you when you needed it most! It means a lot to hear that Michael, Eric, and Alexandria went above and beyond to get you back on the road and taken care of. Providing dependable auto repair in Rocky Mount, especially in unexpected situations, is what we’re here for. Safe travels, and thank you for sharing your experience!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Mike went above and beyond to solve a problem with my
warranty service. All work was completed to my satisfaction.
warranty service. All work was completed to my satisfaction.
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by MICHAELD106
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Nissan of Rocky Mount responded
Hi Michael!
Thank you so much for this FIVE-STAR review! We’re glad to hear Mike went above and beyond to help resolve the issue with your warranty and made sure everything was handled properly, he is amazing!
Our team takes pride in delivering dependable vehicle maintenance and making sure every customer leaves satisfied with the work completed. We truly appreciate your trust and look forward to helping you again whenever your vehicle needs service!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Great service.
Friendly employees. Didn’t take long for them to finish with my car
Friendly employees. Didn’t take long for them to finish with my car
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by jaqmurphy97
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Nissan of Rocky Mount responded
We appreciate you taking a moment to leave this awesome review! It’s great to hear that our team was friendly and that your visit was quick and efficient. Our goal is to make every visit to our service department smooth and convenient while taking great care of your vehicle. Thank you for trusting us with your car, and we look forward to seeing you again!
Kelvin Bratcher
Owner & Executive Manager
NISSAN of Rocky Mount
Service was very professional and they discussed the
repairs that could be made to help my car perform better , Good knowledge
repairs that could be made to help my car perform better , Good knowledge
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by WILLIAM_WHITAKER
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Hi William!
Thank you for sharing this positive review! We’re glad to hear our team provided professional service and took the time to discuss repairs that could improve your car’s performance. Our certified Nissan technicians always go above and beyond to ensure that our customers are taken care of. We look forward to helping you again! If there is anything we can do to turn this 4-star review into a 5, please let us know!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Always great customer service and job well done with the
service requested. I’m a repeat customer
service requested. I’m a repeat customer
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by JESS_MANNING2000
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Hi Jess!
Thank you for your continued trust in us, that truly means a lot! We’re happy to hear that our reliable service department consistently provides great service and gets the job done right. Thank you again for your kind words and we look forward to serving you again!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
They have good service.
They will go out of their way to help u anyway possiblely. They don't take that long to get u approve and sign all ur paper way. Thanks again
They will go out of their way to help u anyway possiblely. They don't take that long to get u approve and sign all ur paper way. Thanks again
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by sinnesemillerpowell68th
Verified Customer
Verified Customer
Feb 28, 2026 -
Nissan of Rocky Mount responded
Thank you for leaving such an amazing review online! We’re glad to hear our team made the process smooth and went out of their way to help you. Quick approvals and clear communication are exactly what we aim for.
Providing a reliable auto financing options experience is part of how we make buying a vehicle easy and stress-free. We appreciate your trust and look forward to helping you again in the future!
Kelvin Bratcher
Owner & Executive Manager
NISSAN of Rocky Mount
The staff are very friendly and helpful.
They let me know what services I needed and those that I didn’t need yet. They were running behind the day of my service due to being down an employe
They let me know what services I needed and those that I didn’t need yet. They were running behind the day of my service due to being down an employee, but let me know right away. It was clear that they wanted to be as considerate of people’s time as possible.
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by Emily325
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Hi Emily,
Thank you for sharing your experience! We’re glad our team could clearly explain what services were needed and what could wait, and that you felt respected even when we were running behind. Providing efficient auto repair is always our goal, and we’re happy that came through for you. We appreciate your patience and trust, and we look forward to taking care of your vehicle again in the future!
Josh Kinneer
Service Director
NISSAN of Rocky Mount