Teayana Elder
Teayana Elder at Nissan of Rocky Mount

Teayana Elder

Service Advisor

Nissan of Rocky Mount

851 N Wesleyan Blvd
Rocky Mount, NC 27804

4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Teayana Elder

April 04, 2026

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Always excellent service and good prices. I especially like the video review and report of my vehicles condition you send me after service. Thanks again for the excellent service Dan More

by LINKY50
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Yes

March 17, 2026

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Quality work friendly environment and professional service. They make sure that you are kept in touch with the work they are about to do More

by josephcofield19
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Yes
Apr 01, 2026

Nissan of Rocky Mount responded

Hi Joseph Thank you for taking the time to leave this review! We’re glad to hear you experienced quality work, a friendly environment, and professional service while staying informed about everything we do. If there’s anything we can do to turn this four-star review into a five-star one, please let us know! Our customers are always our #1 priority, so we want to make sure you are nothing but satisfied. We truly appreciate you choosing us for your vehicle maintenance needs and look forward to serving you again! Josh Kinneer Service Director NISSAN of Rocky Mount

March 17, 2026

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I've used this dealership for over 10 years and have been extremely pleased with the customer service and the servicing of my automobile. Its good to know that you don't have to drive far to obtain great se More

by LHERRING616
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Yes
Apr 01, 2026

Nissan of Rocky Mount responded

Wow! Thank you so much for sticking with us for over 10 years! We are beyond grateful for your loyalty! We are glad to hear that our team has consistently delivered excellent customer service and top-notch care for your vehicle. It really does make us smile knowing you don’t have to drive far to get the service you deserve. We’ll be sure to give Eric and Antonio a huge shoutout, they’ll be thrilled to hear your kind words! Your support keeps our service department motivated, and we can’t wait to keep taking care of you and your car for many more years to come. See you again soon! Josh Kinneer Service Director NISSAN of Rocky Mount

March 16, 2026

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Great customer service very friendly, helpful, knowledgeable and was done in an excellent timely manner More

by JENMOSS513
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Yes
Apr 01, 2026

Nissan of Rocky Mount responded

Hi Jen! Thank you for this amazing review! We’re so glad our team was friendly, helpful, and knowledgeable, and that we got you taken care of in a timely manner. Providing efficient and reliable vehicle maintenance is always our goal! We truly appreciate your support and look forward to seeing you again! Josh Kinneer Service Director NISSAN of Rocky Mount

March 13, 2026

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Very professional! Been faithful customer for almost 21 years! Purchased 2 cars at this dealership and have service done there too. More

by sutton_sheri
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Yes
Apr 01, 2026

Nissan of Rocky Mount responded

Hi Sheri WOW! Thank you for your loyalty over the past 21 years! That truly means so much to us, and we are so grateful to have you as our customer! We’re honored to have earned your trust through both your purchases and ongoing care with our team. Providing dependable vehicle maintenance with professional experience is always our goal. We look forward to continuing to serve you for many more years to come! Thank you again! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

March 11, 2026

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Friendly service. They kept you informed and explain so that you understood it. Thank you. More

by Ramona20039
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Yes

Other Employees Tagged: Antonio Hinnant Jr

Mar 31, 2026

Nissan of Rocky Mount responded

Hi Ramona! Thank you for taking the time out of your busy day to leave this great review! We’re so glad to hear our team kept you informed and took the time to explain everything clearly. Providing helpful, transparent service through our service department is always our priority, thanks again for choosing NISSAN of Rock Mount! Josh Kinneer Service Director NISSAN of Rocky Mount

March 10, 2026

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The service was super quick, and they provided excellent communication throughout my time. The cost was made clear up front but my total ended up being less than quoted. I will definitely continue bringing More

by Laura W
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Yes
Mar 31, 2026

Nissan of Rocky Mount responded

Hi Laura! Thank you for this great review! We’re glad to hear your visit was quick and that our team kept you informed every step of the way. Providing transparent pricing and reliable vehicle maintenance is always our goal, and we look forward to seeing you again at your next service appointment! Josh Kinneer Service Director NISSAN of Rocky Mount

March 10, 2026

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They did a great job for me! I broke down while traveling and they really went to the wall for me, making the repairs, and even providing transport for me to & from the campgroun More

by lilienthal159
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Yes
Mar 31, 2026

Nissan of Rocky Mount responded

We’re so glad our team could be there for you when you needed it most! It means a lot to hear that Michael, Eric, and Alexandria went above and beyond to get you back on the road and taken care of. Providing dependable auto repair in Rocky Mount, especially in unexpected situations, is what we’re here for. Safe travels, and thank you for sharing your experience! Josh Kinneer Service Director NISSAN of Rocky Mount

March 07, 2026

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Mike went above and beyond to solve a problem with my warranty service. All work was completed to my satisfaction. More

by MICHAELD106
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Yes
Mar 10, 2026

Nissan of Rocky Mount responded

Hi Michael! Thank you so much for this FIVE-STAR review! We’re glad to hear Mike went above and beyond to help resolve the issue with your warranty and made sure everything was handled properly, he is amazing! Our team takes pride in delivering dependable vehicle maintenance and making sure every customer leaves satisfied with the work completed. We truly appreciate your trust and look forward to helping you again whenever your vehicle needs service! Josh Kinneer Service Director NISSAN of Rocky Mount

February 26, 2026

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Service was very professional and they discussed the repairs that could be made to help my car perform better , Good knowledge More

by WILLIAM_WHITAKER
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Yes
Feb 28, 2026

Nissan of Rocky Mount responded

Hi William! Thank you for sharing this positive review! We’re glad to hear our team provided professional service and took the time to discuss repairs that could improve your car’s performance. Our certified Nissan technicians always go above and beyond to ensure that our customers are taken care of. We look forward to helping you again! If there is anything we can do to turn this 4-star review into a 5, please let us know! Josh Kinneer Service Director NISSAN of Rocky Mount

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