Eric Martin
Eric Martin at Nissan of Rocky Mount

Eric Martin

Service Manager

Nissan of Rocky Mount

851 N Wesleyan Blvd
Rocky Mount, NC 27804

4.9
32 Reviews
4.9

32 Reviews

Write a Review

32 Reviews of Eric Martin

April 10, 2026

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Service at The Nissan store was excellent! Eric in service was great. He took care of all my request and mentioned one other service but I declined at this time! Great service! More

by SANDRAROWE64
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Recommend Dealer
Yes

April 09, 2026

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My appt was on time and within a good time, service guy nice and cordial. More

by ellenbailey65
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Yes

April 09, 2026

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Service was great. The wait time was a little longer than expected. The workers always do an awesome job, with great customer service. More

by vqs21
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Recommend Dealer
Yes

Other Employees Tagged: Michael Green, Kevin Woodard , Derrick Davis

April 09, 2026

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My tire light was left on and no one said anything about it. I have to take it back to the dealership. I did have this problem before; I took it to the dealership to get it fixed. I don't know why when I l More

by KIM.EVANS09
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Yes

April 04, 2026

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Always excellent service and good prices. I especially like the video review and report of my vehicles condition you send me after service. Thanks again for the excellent service Dan More

by LINKY50
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Yes

March 18, 2026

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The service was good. Loved that a video was sent. Of what they were servicing. Staff courteous professional. Completed with hourhalf. Thank you More

by lolovlif
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Hinnant Jr

Apr 01, 2026

Nissan of Rocky Mount responded

Thank you for taking the time to leave this review! We’re so glad you enjoyed the video showing exactly what we were servicing, it’s a great way to stay informed. Our certified Nissan technicians strive to be courteous and professional, and we’re thrilled we could complete everything in just an hour and a half. We truly appreciate you choosing us and look forward to your next visit! Josh Kinneer Service Director NISSAN of Rocky Mount

March 17, 2026

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Quality work friendly environment and professional service. They make sure that you are kept in touch with the work they are about to do More

by josephcofield19
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Recommend Dealer
Yes
Apr 01, 2026

Nissan of Rocky Mount responded

Hi Joseph Thank you for taking the time to leave this review! We’re glad to hear you experienced quality work, a friendly environment, and professional service while staying informed about everything we do. If there’s anything we can do to turn this four-star review into a five-star one, please let us know! Our customers are always our #1 priority, so we want to make sure you are nothing but satisfied. We truly appreciate you choosing us for your vehicle maintenance needs and look forward to serving you again! Josh Kinneer Service Director NISSAN of Rocky Mount

March 17, 2026

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I've used this dealership for over 10 years and have been extremely pleased with the customer service and the servicing of my automobile. Its good to know that you don't have to drive far to obtain great se More

by LHERRING616
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Yes
Apr 01, 2026

Nissan of Rocky Mount responded

Wow! Thank you so much for sticking with us for over 10 years! We are beyond grateful for your loyalty! We are glad to hear that our team has consistently delivered excellent customer service and top-notch care for your vehicle. It really does make us smile knowing you don’t have to drive far to get the service you deserve. We’ll be sure to give Eric and Antonio a huge shoutout, they’ll be thrilled to hear your kind words! Your support keeps our service department motivated, and we can’t wait to keep taking care of you and your car for many more years to come. See you again soon! Josh Kinneer Service Director NISSAN of Rocky Mount

March 16, 2026

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Service was completed in a timely manner. Explained what was needed as far as tires. Provided estimate also. More

by SUCCESSNOW1960
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Yes
Apr 01, 2026

Nissan of Rocky Mount responded

Thank you for this FIVE-STAR review! We’re glad to hear your service was completed in a timely manner and that our team clearly explained your tire needs, along with providing an estimate. Keeping our customers informed is a key part of our approach to service department care. We appreciate you choosing NISSAN of Rocky Mount and look forward to assisting you again! Josh Kinneer Service Director NISSAN of Rocky Mount

March 16, 2026

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I recommend this dealership to anyone. The love, the act of kindness displayed by the multitude of staff members that works there. More

by CRYSTALBARNES129
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Yes
Apr 01, 2026

Nissan of Rocky Mount responded

Hi Crystal! Thank you so much for taking the time out of your busy day to leave this great review! We’re truly grateful for your kind words about the love and kindness shown by our team. Creating a welcoming environment at our dealership is always our goal, thank you for recognizing our hard work. Make sure to recommend us to your friends and family, we’d love to take great care of them too! Thank you for stopping by, and we look forward to seeing you again in the future! Josh Kinneer Service Director NISSAN of Rocky Mount

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