I’ll be a colonial Ford Customer for life.
Shayne the salesman did a great with his job pressure approach and he was extremely knowledgeable. The entire team there was awesome from the GM to
Shayne the salesman did a great with his job pressure approach and he was extremely knowledgeable. The entire team there was awesome from the GM to the finance guy. I’m even brining my truck there from now on to get serviced even though I live on cape. Just a great establishment.
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by Sam85
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2026 -
Colonial Ford of Plymouth responded
What a wonderful endorsement to hear you’ll remain a Ford customer for life. Shayne is pleased his expertise made a difference, and our entire team enjoyed working with you. We look forward to servicing your F-150 whenever you visit from the Cape.
Ron Almeida
General Manager
508-746-3400
Ralmeida@buycolonialford.com
Thank you for a helpful customer service department who
explained everything and assisted in adding important safety recalls.
explained everything and assisted in adding important safety recalls.
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by HB
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2026 -
Colonial Ford of Plymouth responded
We’re pleased Anthony and our service team walked you through every detail and handled those safety recalls on your Ford Bronco Sport. Hearing that you found our assistance clear and helpful brightens our day. Thank you for letting us know how we did.
Ron Almeida
General Manager
508-746-3400
Ralmeida@buycolonialford.com
Had me truck in with a noise in the sunroof.
Greased the track system and slide pins and didn’t charge me for anything but the grease. Noise is all fixed and couldn’t be happier with the whole p
Greased the track system and slide pins and didn’t charge me for anything but the grease. Noise is all fixed and couldn’t be happier with the whole process. Would recommend for any ford service needs!
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by ANTHONYVCOLOMBO
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2026 -
Colonial Ford of Plymouth responded
It’s great to hear the sunroof noise is gone after our team greased the track system and slide pins. We appreciate your recommendation for Ford service and look forward to helping with any future needs.
Ron Almeida
General Manager
508-746-3400
Ralmeida@buycolonialford.com
Always have had great service at Colonial.
Staff is great, communication is excellent, will return.
Staff is great, communication is excellent, will return.
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by king_12941
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2026 -
Colonial Ford of Plymouth responded
We’re glad Anthony and the team provided great communication and service for your Ford. We look forward to assisting you again. Thank you for the five-star review.
Ron Almeida
General Manager
508-746-3400
Ralmeida@buycolonialford.com
Great dealer always services my car on time as expected
bought several new fords from them since 2012
bought several new fords from them since 2012
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by paulgroom500
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Colonial Ford of Plymouth responded
Thank you for trusting us with your Ford Escape Hybrid service and for purchasing several new Fords from us since 2012. We’re glad to keep your vehicle running smoothly and look forward to serving you again soon.
Ron Almeida
General Manager
508-746-3400
Ralmeida@buycolonialford.com
The service was excellent, reasonably priced, and a
pleasant environment to work while the car was being serviced.
pleasant environment to work while the car was being serviced.
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by allison.nichols
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Colonial Ford of Plymouth responded
Thank you for sharing your experience with our service on your Lincoln. We’re glad the pricing met your expectations and the workspace suited your needs. Anthony will be pleased to hear you enjoyed the environment and efficiency.
Ron Almeida
General Manager
508-746-3400
Ralmeida@buycolonialford.com
When they rotated my tires they over-torqued the lug
nuts, spline drive type, massively, unbeknownst to me. When a well known tire shop in the area attempted to remove the wheels to check on an imbala
nuts, spline drive type, massively, unbeknownst to me. When a well known tire shop in the area attempted to remove the wheels to check on an imbalance issue one nut broke and another twisted, but did not break. The remainder we left alone. I called Colonial and asked talk to the service manager, Jon Rydings, and was told he wouldn't be in until Monday, so I used the email feature of their website to leave a message. I received a text from Molly who said she would speak to him and that he would get back to me shortly. By the end of the day, I texted Molly to let her know that I had still heard nothing. She reiterated that she had made the team aware and that someone would call me shortly. I never heard anything. Since I've only been a service customer there for 20 years, I guess I'm not even entitled to the common courtesy of a reply.
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by Bob Frye
Verified Customer
Verified Customer
Jul 20, 2026 -
Colonial Ford of Plymouth responded
Bob,
Thank you for taking the time to leave your feedback. Customer satisfaction is our #1 goal. To know your service visit was less than completely satisfied is concerning. Your business is greatly appreciated and I would like the opportunity to discuss a resolution with you. Please contact me directly at your earliest convenience.
Sincerely,
Service Director
Jon Rydings
774-773-3520
jrydings@buycolonialford.com
Brought my car in for recall work all done same day.
Great dealership. Been a customer since 2012
Great dealership. Been a customer since 2012
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by paulgroom500
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2026 -
Colonial Ford of Plymouth responded
We’re glad we could complete your Ford recall work in one day. Thank you for trusting us since 2012. We look forward to serving you again.
Ron Almeida
General Manager
508-746-3400
Ralmeida@buycolonialford.com
Anthony was friendly, courteous and kind.
The service was thorough and fast…couldn’t believe I was in and out in less than an hour! We just moved to the area and happily found our new Ford h
The service was thorough and fast…couldn’t believe I was in and out in less than an hour! We just moved to the area and happily found our new Ford home!
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by sddyer0
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2026 -
Colonial Ford of Plymouth responded
It’s fantastic to hear Anthony was friendly and provided thorough, efficient service on your Ford Explorer. We’re glad you found a new service home after your move. Thank you for sharing your experience.
Ron Almeida
General Manager
508-746-3400
Ralmeida@buycolonialford.com
Anthony in service is amazing.
Dylan in sales fell short. He even hung up on me. He was talking over me instead of listening to my concerns. It took over two weeks for me to ac
Dylan in sales fell short. He even hung up on me. He was talking over me instead of listening to my concerns. It took over two weeks for me to actually get the registration and financing paperwork from them. My vehicle was delivered dirty. I was told it would be detailed but it was not. Anthony in service addressed it for me. Another salesman helped me get my paperwork from one of the managers. The showroom and facility are beautiful. Dylan was great during the negotiating price process but lacked the follow up needed.
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by jjsfdcompany
Verified Customer
Verified Customer
Jul 17, 2026 -
Colonial Ford of Plymouth responded
Providing a 5-star experience is our top priority, so we're disappointed to hear that we fell short here. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns.
Ron Almeida
General Manager
508-746-3400
Ralmeida@buycolonialford.com