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Angel Flores
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Angel Flores
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Norm Reeves Honda Superstore North Richland Hills
7551 NE Loop 820
North Richland Hills, TX 76180
249 Reviews
249 Reviews
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249 Reviews of Angel Flores
Verified Customer
February 26, 2025
Excellent customer service! They finished my car earlier than promised and fixed all the issues. Management and service advisor very professional and knowledge. I have a Toyota They finished my car earlier than promised and fixed all the issues. Management and service advisor very professional and knowledge. I have a Toyota Camry but i prefer the service at this Honda Dealership. I will be back. More
by Kiko84
Other Employees Tagged: Elizabeth French
February 26, 2025
They are always answer all my questions and the service is pretty quick for how busy they are! is pretty quick for how busy they are! More
by Pretty_Nikol
Other Employees Tagged: Elizabeth French , Zackary Frausto
February 26, 2025
Helping their customers each and every day to make sure they are comfortable working with Norm Reeves Honda. they are comfortable working with Norm Reeves Honda. More
by wasimashar
Other Employees Tagged: Elizabeth French, Tristian Rivas
February 23, 2025
Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! Civic. They're thorough and patient with my questions. Thank you! More
by Melinda.Meadows10
Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Richard Sanchez, Tristian Rivas, Mario Vasquez, Frank Raja
February 20, 2025
Brought my new Civic (10 months old, 12k miles) in for two safety recalls (emissions software update and power steering). I really want to hate this dealership because the finance guys are the worst, but two safety recalls (emissions software update and power steering). I really want to hate this dealership because the finance guys are the worst, but if I'm honest this service visit was great. When I set the appointment they told me it could be up to five hours, so I brought my laptop so I could work while I waited. I guess it was slower than they anticipated because I was out of there in an hour--90 minutes tops. Angel Flores checked me in right away and kept me posted with texts and in-person visits to the waiting room throughout. Yes, they did a multi-point inspection and Angel tried to sell me maintenance I didn't need, but I only had to decline once and he dropped it. That's all I've ever wanted! I get these people have a job to do, and I don't mind them doing it--as long as they take "no" for an answer. Same with Joe Hoch. He wandered by and introduced himself and tried to sell me parts or upgrades or something. I declined and he politely left me his card and went on his way. Five stars! A few months ago I got an email from my original salesman, Erik Chipman, with a birthday voucher for a free specialty coffee from their bistro. This was my first time back since receiving it but they redeemed it without question. Sweet! Five stars for Erik for his contribution to my pleasant morning in absentia. On my way out Angel offered me a free cookie. Even though I had not spent a dime at the dealership that day. Such a nice touch. I do think it's a little annoying that this dealership bombards me with requests for reviews after every interaction. But I get that it's a competitive business. And believe me, it's a two way street. I'm ready to uncork a one-star on these guys the moment they give me an excuse. But today was not that day. More
by Adam Lowe
Other Employees Tagged: Erik Chipman, Joe Hoch , Austin Foster
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