Angel Flores
Angel Flores at Norm Reeves Honda Superstore North Richland Hills
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Angel Flores

Service

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
218 Reviews
4.7

218 Reviews

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218 Reviews of Angel Flores

December 27, 2024

Dealership Rating
Employee Rating

I have always had a good experience here with sales, finance, service and parts. They have been friendly and helpful. I even enjoy the Bistro in the dealership. More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Our team is our pride and joy! We're glad to hear they were able to take care of you and make sure you got the services you needed. Our bistro is a sweet bonus as well- we hope you stop by again for a nice snack during your service visits!

December 26, 2024

Dealership Rating
Employee Rating

Consistently good service at this location. The only place we buy cars. We’ve bought 5 from this dealer and will continue to shop there. The service department is always competent and work is d More

by Gwaldrip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Five Hondas is a big milestone! Thanks for all the years of support! Everyone on our team is thrilled to have you and looks forward to your next visit. Our service team especially appreciates your shoutout; you can count on them anytime!

December 23, 2024

Dealership Rating
Employee Rating

This was my first time visiting a service department and it was amazing. You hear horror stories but not with this dealership. Like seriously, everyone had a plesant personality and my service advisor kne More

by Old Lady in a Blue Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to write this review! We're glad to hear that your first visit with our service crew went so great. Everyone is always dedicated to a job well done. Any time your car needs attention, just give us a call!

December 19, 2024

Dealership Rating
Employee Rating

Fast, efficient, courteous service advisor. Explained all repairs and service needed and answered all my questions politely. More

by cbart2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your perfect rating truly made our day! We look forward to continuing to serve you in the future. Take care until then!

December 17, 2024

Dealership Rating
Employee Rating

Jack provided good service. Welcome Called follow up. Make sure it done. Asked the feedback More

by nguyenthuynt803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Good communication is at the heart of any great experience, and Jack is great at keeping drivers in the loop! Our team is ready to help any time you need us. Be sure to check out our service specials before your next visit!

December 16, 2024

Dealership Rating
Employee Rating

Came in for state inspection; car was done right away. I still received the multi-point inspections even just for a state inspection visit. Thank you! More

by Mrs. Randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That comes in handy that you received both types of inspections to make sure your Honda is up-to-date, Mrs. Randolph! We appreciate you trusting our team, and we hope to see you when you need service again. Thank you!

December 16, 2024

Dealership Rating
Employee Rating

A few years ago we chose this location and we have been satisfied and grateful with the attention and service, the staff is very friendly! More

by Solaresjuanfra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Cazares

Dec 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you sticking with us for service! Thanks for putting your trust in our team, and please feel free to contact us when you're reading for another service appointment. Thank you!

December 16, 2024

Dealership Rating
Employee Rating

Excellent auto services and excellent customer service provided to me. Service performed in timely manner. More

by cbart2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Our team is always happy to help! Efficiency and high-quality work are what we pride ourselves on. If there's ever anything else we can do to help, let us know!

December 14, 2024

Dealership Rating
Employee Rating

Service representative was friendly. The dealership looked clean. I did not like that the service rep suggested service that needed to be done but did not verify with carfax but only More

by Vinmac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback helps us to make changes or confirm that we're on track for service! Thanks for providing it, and we will look into the issues you brought up, including the suggested service and issues with the car wash. We understand about the traffic, and hope that we can provide you with a five-star experience if you choose to return and brave the traffic. Thank you!

December 10, 2024

Dealership Rating
Employee Rating

They're knowledgeable and professional. We been doing business with them for 10 years, and they've always taken great care of us. More

by Victor.Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

Dec 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Here's to another 10 years partnering on Honda service for your car, Victor! Thank you for the praise, and we'll be here when you need us.

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