Andy Tran
Andy Tran at Elk Grove Toyota

Andy Tran | Page 8

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
5.0
111 Reviews

Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!

Dealership Experience

17 yrs, 3 mos

Industry Experience

17 yrs, 3 mos

Specialties & Trainings

Customer Service

5.0

111 Reviews

Write a Review

111 Reviews of Andy Tran

July 10, 2018

Dealership Rating

Toyota Experience I visit the dealership in the morning.I was told that I may have to leave the car there overnight, a gentleman named Primal Kumar rushed up and said t More

by Nathan1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Primal Kumar

Jul 11, 2018

Elk Grove Toyota responded

Hello Nathan, Thank you for taking the time to review our dealership online. I apologize for your experience. I have reached out to you on Yelp to get more information to better address the issues you experienced. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

June 12, 2018

Dealership Rating
Employee Rating

Easiest Car purchase ever!!! We are very happy with purchase process, and with our new RAV4 car. We had no issues and left the store with our new car. More

by ToyatoOne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Jaynes , Jeremy Coffelt

Jun 12, 2018

Elk Grove Toyota responded

Thank you for this review! We're happy to hear you received 5-star service during your purchasing process! Enjoy your RAV4 and thank you for your business!

May 16, 2018

Dealership Rating
Employee Rating

90K service I always choose Elk Grove Toyota for my vehicle service. The staffs with experience are conscientious, I have my vehicle done earlier than I expected More

by JOSEPHDHSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

May 16, 2018

Elk Grove Toyota responded

Thank you for continuing to choose Elk Grove Toyota for your service needs! We appreciate your kind words for our staff! Looking forward to seeing you again soon!

May 15, 2018

Dealership Rating
Employee Rating

Satisfied customer I purchased my Toyota ar this dealer about 3 yrs ago. I still travel to this dealer from the Bay Area to service my vehicle. Overall service is effici More

by Sbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2018

Elk Grove Toyota responded

Thank you for your review! We appreciate your willingness to come see us for service! We are happy to hear you've had positive customer service experiences with us! We appreciate your continued business!

May 13, 2018

Dealership Rating
Employee Rating

Andy Tran is "THE MAN" Andy Tran is so great. He does such a great job and has so much knowledge about Toyota products. I have 3 cars that are serviced here. He saved me ove More

by JAYR.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: FYI- the cashier was not friendly, but maybe her grandmother is ill?

May 13, 2018

Elk Grove Toyota responded

Wow - this is a great review! Thank you for your kind words for Andy & our Elk Grove Toyota service department! We are happy to hear your issued was resolved quickly & easily! Thank you for your business!

May 13, 2018

Dealership Rating
Employee Rating

Excellent Service! The technician was knowledgeable, friendly and helpful. The service was excellent and wait time was quick. This location have excellent personnel from More

by MAIWEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nai Saechao , Pete Johnson

May 13, 2018

Elk Grove Toyota responded

We love hearing that your recent service appointment was excellent! We appreciate the kind words for our staff! Thank you for your business!

May 12, 2018

Dealership Rating
Employee Rating

Good customer service Everyone was friendly, my car was done within an hour. I would recommend my friends to this dealership. They are mindful about keeping everywhere cle More

by patcayce
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 12, 2018

Elk Grove Toyota responded

Thank you for this review! We're happy to hear that your car was done quickly & that our staff was clean & friendly! We appreciate your business!

May 12, 2018

Dealership Rating
Employee Rating

Very happy with customer service and efficiency I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and ar More

by LEM1NDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro , Brian Demille, Charles Linck

May 12, 2018

Elk Grove Toyota responded

Thank you for this review! We love hearing that the service at Elk Grove Toyota is worth the drive for you - thank you! We appreciate your business!

May 11, 2018

Dealership Rating
Employee Rating

Fantastic dealership. This is a great place to have your car serviced. Everyone here is very friendly and try very hard to give the customer an awesome experience. More

by cw49er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2018

Elk Grove Toyota responded

Thank you for this review! We're happy to hear that you have had an awesome experience with our service department! We look forward to assisting you in the future! Thank you for your business!

May 11, 2018

Dealership Rating
Employee Rating

Prompt, courteous. Positive experience. What I would expect from Elk Grove Toyota. Rental folks also great, as was my visit to the Elk Grove Toyota parts department. More

by rjeffbusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2018

Elk Grove Toyota responded

Thank you for the review! We appreciate your kind words for Elk Grove Toyota staff! Thank you for your business!

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