Andy Lin
Andy Lin at Helms Bros., Inc.
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Andy Lin

Service Consultant

Helms Bros., Inc.

171-10 Station Road
Flushing, NY 11358

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4.8
95 Reviews
4.8

95 Reviews

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95 Reviews of Andy Lin

March 28, 2024

Dealership Rating
Employee Rating

I was very satisfied with services received. I will recommend helm services to friends and family More

by Judith ihaza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Helms Bros., Inc. responded

We're delighted to hear that you were very satisfied with the services you received! Customer satisfaction is our top priority, and we're grateful for your recommendation to friends and family. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help, and we appreciate your support!

February 22, 2024

Dealership Rating
Employee Rating

Always deliver what I wanted. Happy to work with Kathleen. I Would recommend this dealership to others. More

by MAYDEANDOUGLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2024

Helms Bros., Inc. responded

We're delighted to hear that you've consistently received what you wanted and had a positive experience working with Kathleen. Thank you for recommending our dealership to others. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your comments and thank you for choosing our dealership!

February 17, 2024

Dealership Rating
Employee Rating

Been a customer since 1992. 8 cars later I keep coming back! This time picked car and closed sale in 20 minutes. More

by PLMMD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Cochrane, Jennifer Lang, Michael Nekava, Giacomo Liparoto , Hans Dalaker. Walter Blum

Feb 19, 2024

Helms Bros., Inc. responded

Wow, being a customer since 1992 and choosing us for 8 cars is truly remarkable! We appreciate your loyalty and trust in us over the years. It's fantastic to hear that your recent experience was swift and efficient, closing the sale in just 20 minutes. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for being a valued customer, and we look forward to serving you for many more years to come!

January 04, 2024

Dealership Rating
Employee Rating

Mercedes has give me new out look driving with technology & help me to drive better & protect me accident & drive better on the road today I am grateful for Hemlelbrother, More

by TCORBETTJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2024

Helms Bros., Inc. responded

We are so proud of the new technology that Mercedes has included on their vehicles. Thank you for recognizing us and reviewing our dealership. Let us know if you need anything. We look forward to continuing to work with you.

October 05, 2023

Dealership Rating
Employee Rating

I've been to many dealerships before and I've dealt with many dishonest sales reps. Jason Chen is not one of them, Jason is a very good sales rep and will take very good care of you. He'll work very hard More

by Anthony Leong
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Cochrane, Jason Chen

Oct 05, 2023

Helms Bros., Inc. responded

Anthony - We appreciate your kind review. Thank you for taking the time to recognize Jason's hard work and dedication to his clients. We look forward to working with you. Please reach out if there is anything we can do to assist you.

Oct 05, 2023

Anthony Leong responded

I just had a conversation with Suzanne Cochrane, the General Manager at Helms Bros. and I must say that she is truly amazing. This is what sets Helms Bros. apart from other Mercedes Benz dealerships - they have such great people like Suzanne who are always willing to go the extra mile for their customers. After speaking with her over the phone, I feel much more at ease and I know that I can trust Suzanne to handle any issues with my new car. She is incredibly supportive and I am so glad that she has my back.

August 31, 2023

Dealership Rating
Employee Rating

Helms service was a luxury, top-tier experience. I was having a problem with a presafe functions pop up in my GLC 2019 I purchased from them. I came in directly from the road, and was helped immedia More

by Josie.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Helms Bros., Inc. responded

We are so glad that you were able to bring your vehicle in. We appreciate your time, business, and review. Please come see us again, and let us know if you need anything else.

April 27, 2023

Dealership Rating
Employee Rating

Andrea Kass is always a pleasure to work with, over the last 29 years, and ten leases. Giacomo Liparoto, I dealt with when he was the service advisor; excellent person who understands the customer needs. More

by TINANGAI88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrea Kass, Giacomo Liparoto

Apr 28, 2023

Helms Bros., Inc. responded

Thank you for the 5-star review and amazingly kind words and acknowledgement of Andrea and Giacomo. We cannot express the amount of gratitude we have for you being a long-term customer. We are always here for your automotive needs. Please reach out if anything comes up. We look forward to seeing you again.

February 03, 2023

Dealership Rating
Employee Rating

I wasn't very happy with another Mercedes dealership and how they treated me. My mom has been dealing with Andy Lin for a long time and I decided to take my car into service at Helms. If you want the best More

by Anthony Leong
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Helms Bros., Inc. responded

Anthony - thank you for this review! Andy is a fantastic staff member and just all around good person. We love that you are so happy with the service and respect both you and your car received. Thank you for the recommendation and for choosing Helms Brothers.

January 11, 2023

Dealership Rating
Employee Rating

Great service especially my sales Jeffrey Stampler and my car service advicer Andy Lin. This is my 4th car from Helms Brother's. More

by TMKODI1
Recommend Dealer
Yes
Jan 12, 2023

Helms Bros., Inc. responded

Fantastic! We are so grateful for repeat customers like you. We hire the best of the best employees and are so pleased when they get recognized. Four cars from us is amazing. We hope you enjoy your new ride!

December 26, 2022

Dealership Rating
Employee Rating

Jeffrey Stampler has been alway dedicated and professional trough the years we have leased our vehicles. Very happy dealing with Helms Brothers Staff. More

by MEIKOPUP14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2022

Helms Bros., Inc. responded

We are so pleased that you are a Helms Bro family member and continue to bring us your business. It is so important to have car industry people you can trust - thank you for allowing us to be those people for you. We appreciate your praise for Jeffrey. He is a hard worker and very professional. We look forward to seeing you again.

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