Andrew Parker
Andrew Parker at Long Cadillac

Andrew Parker | Page 5

Service Manager

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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5.0
53 Reviews

Dealership Experience

19 yrs, 6 mos

Industry Experience

25 yrs, 7 mos

Languages Spoken

English English

5.0

53 Reviews

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53 Reviews of Andrew Parker

June 23, 2024

Dealership Rating
Employee Rating

I have been dealing with Long for over forty-years. They are the best, excellent sales staff and the finest service department . I am sure it will continue. More

by vbogigian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

They are always pleasant and helpful. I have been pleased with the eervice they provide for my car. More

by JSCDCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

May 19, 2024

Dealership Rating
Employee Rating

Excellent service, everyone I deal with is friendly and very helpful. I trust their work and always feel comfortable with their recommendations. Jody is exceptional More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jody Smith

May 12, 2024

Dealership Rating
Employee Rating

They were responsive to my needs and provided great back up. I had a funny situation and it all got resolved. I most assuredly will work to keep our feedback positive. More

by LTC12079
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

May 12, 2024

Dealership Rating
Employee Rating

Our experience at Long Cadillac is always one of amazing, timely, service. They’re a great team! More

by COXIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse

May 12, 2024

Dealership Rating
Employee Rating

Always accommodating,friendly and caring. I always feel in good hands , and always answers all questions More

by gailespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2024

Dealership Rating
Employee Rating

Those guys are responsive and always do a great job. I appreciate their effort and would recommend them More

by SSHUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse

May 08, 2024

Dealership Rating
Employee Rating

Long time lover of Long Cadillac, just bought my 4th vehicle from them and they never disappoint. More

by mikef21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 28, 2024

Dealership Rating
Employee Rating

Over the past 10 years we have purchased 3 automobiles from Long Cadillac : Exceptional care from the entire Team. : From Sales to Finance to Service . We’ll be back More

by pjconn76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 21, 2024

Dealership Rating
Employee Rating

They don’t have experts to fix few issues! I spent thousands (1000s) of dollars to fix an issue. I was given back the car saying they can’t fix it!!!! Had to leave the car for months. I g More

by Bala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jody Smith

Apr 23, 2024

Long Cadillac responded

Unfortunately, based on the order in which the information was provided to us, the most complex repairs were presented after all of the other work was completed. We assisted in every way possible from providing a new service loaner, scheduling a field service engineer from Cadillac and a discount from the quoted price. I wish we knew about the last concern at the beginning of your visit, as different decisions could have been made. We are happy to work with you to resolve any current or future concerns.

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