Andrew Micham | Page 5

Kevin was very helpful with moving the vehicle purchase along so that we could do the deal all in a one day visit. He was accommodating in every way we asked. Being from out of state this was a great help. along so that we could do the deal all in a one day visit. He was accommodating in every way we asked. Being from out of state this was a great help. We found the car we came to see ready to test drive upon arrival. All was good. Scott was pleasant and filled us in on all the background on the Volkswagen we took home. Thanks Gang... More

by medwards391 Verified Customer Verified Customer

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Overall a very easy going experience. Very knowledgeable salesman (Ryan) and Andrew in finance did excellent. Great experience! Very knowledgeable salesman (Ryan) and Andrew in finance did excellent. Great experience! More

by tdohar Verified Customer Verified Customer

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I appreciated the relaxed no pressure atmosphere, I never felt pressured, I never felt as though someone was trying to put something over on me. I appreciated that they delivered my vehicle without a fee. Ev felt pressured, I never felt as though someone was trying to put something over on me. I appreciated that they delivered my vehicle without a fee. Everyone was friendly to me, but I didn't get everyone's name, so if Ryan Kerekes and Ryan Ort were among the guys that I spoke to or dealt with, I will give them a 5 star rating for their friendliness. More

by Tim Brutsche Verified Customer Verified Customer

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I’m very happy with the Customer Service that I received from Scott. Scott and his manager worked very hard on closing the deal for my new vehicle. from Scott. Scott and his manager worked very hard on closing the deal for my new vehicle. More

by bradadams419 Verified Customer Verified Customer

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they was great. i like the car The men who delivered the car was great i like the car The men who delivered the car was great More

by treetop4497 Verified Customer Verified Customer

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Very very helpful, got me in what I wanted and out of my old car. Great job all around. old car. Great job all around. More

by rldb1986 Verified Customer Verified Customer

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Worked with VW of PB on multiple occasions, always satisfied with each transaction and services provided satisfied with each transaction and services provided More

by CZECH6 Verified Customer Verified Customer

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Ordered Acadia from factory custom to my options. It came in really quick (about a month). Salesman Matt was great at giving me updates during the ordering process and explained how the numerous o It came in really quick (about a month). Salesman Matt was great at giving me updates during the ordering process and explained how the numerous options worked (which is a lot). When we were done and was ready to leave, I noticed it did not have all the dealer installed options installed. It was missing the floor liner package for the cargo area which I had paid for. Salesman found them immediately and I volunteered to install them myself so I could get going. Not a big deal but whoever prepped the car missed this and I paid for dealer installation. I also asked about the owners manual and was told it should be in the glove box. I checked and saw 2 little books in the glove box and asked it these were the owners manual and was told yes so thought I was ok. When I got home I got the books out and found there was no owners manual. I am they guy who actually reads and follows the owners manual. I sent an email to salesman who quickly sent me an electronic pdf copy and promised to order the owners manual hard copy. Also, there was no document on warranty information given to me. Then I got out the splash guards I ordered with the car (to install myself) and found they were for the wrong model The fronts where correct for a Denali but the rears where not correct so parts clearly had the right information just messed up the rears. I called the parts department (on a Saturday) and they quickly found their mistake and promised to have them shipped to my home. Also, the dash camera (dealer order and install) I requested when I ordered my car was not installed and found to be on back order. I found it had not been ordered until car was in transit...so I have no idea when it will arrive. It should have been ordered at the same time the car was ordered. So, car is great but was not properly prepared...They should have a check list to confirm all items are included including dealer installed options and all owners' documents. These oversights cause me concern if the other items dealers get paid to "prepare/inspect" where completed...(like oil levels for example) More

by illinois_82 Verified Customer Verified Customer

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We walked around the lot for 10 minutes or so before someone approached us. From that point everything went well and we were satisfied. someone approached us. From that point everything went well and we were satisfied. More

by ggrunt125 Verified Customer Verified Customer

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no games just straight answers to my questions. . Andrew was very helpful in helping me purchase my new gmc truck. . Andrew was very helpful in helping me purchase my new gmc truck. More

by jeffnkaren Verified Customer Verified Customer

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