Scott Cooke

The service department was very courteous, Helpful and friendly. I was very impressed with the professionalism of my experience friendly. I was very impressed with the professionalism of my experience More

by purekate63 Verified Customer Verified Customer

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I’m on my second VW in 6-years and each time I come for an oil change, the staff is extremely friendly. I bring my laptop so I can work while they service my car, but I never get much done because they’re an oil change, the staff is extremely friendly. I bring my laptop so I can work while they service my car, but I never get much done because they’re so fast! I recommend VW of Perrysburg to anyone looking for a new ride! More

by ericaemery Verified Customer Verified Customer

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Everyone was friendly & very professional. Scott knew everything about the vehicle & spent several hours showing & training us on the new vehicle. Scott knew everything about the vehicle & spent several hours showing & training us on the new vehicle. More

by JAWARREN2387 Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ We just purchased our 12th vehicle from Perrysburg Volkswagen Auto Mall, and I can say without hesitation that this experience continues to set the gold standard for what a dealership shoul Perrysburg Volkswagen Auto Mall, and I can say without hesitation that this experience continues to set the gold standard for what a dealership should be. What keeps us coming back isn’t just the vehicles—it’s the people. Scott Cooke goes far beyond the title of Automotive Concierge. Scott has an incredible ability to make the entire process seamless, stress-free, and even enjoyable. He listens, he understands exactly what you need, and he delivers every single time. His attention to detail and genuine care for his customers is unmatched—you never feel like a transaction, you feel like a priority. Candy Snyder is simply outstanding. As Personal Financial Director, she brings clarity and confidence to what can often be the most stressful part of buying a vehicle. Candy is patient, transparent, and incredibly knowledgeable. She takes the time to explain every option and ensures you’re making the best decision for your family—not just the quickest one. That level of honesty and integrity is rare. And then there’s Brandon Lohmeyer, who leads with professionalism and heart. Brandon sets the tone for the entire dealership. His leadership is evident in every interaction—there’s a culture of respect, trust, and genuine care that starts with him and carries through the entire team. He doesn’t just run a sales department; he builds relationships that last for years. What truly separates Perrysburg Volkswagen Auto Mall is the family atmosphere. From the moment you walk in and are greeted by Jenny at the door, to the support and follow-through you receive from Keith in the Volkswagen Vehicle and Customer Care Center, every single person plays a role in making you feel welcomed, valued, and appreciated. Yes, they sell vehicles—but what they really provide is something much more meaningful: trust, connection, and consistency. Birthday cards, check-in calls, remembering your family—those aren’t business tactics, those are signs of people who genuinely care. In a world where customer service often feels rushed or impersonal, this team stands out in every possible way. There is more to this dealership than cars—there is love, honesty, and integrity woven into everything they do. We will continue to come back, not just because of the quality of the vehicles, but because of the incredible people who make Perrysburg Volkswagen feel like home. More

by SRC0252 Verified Customer Verified Customer

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Ronny and Nathan are always helpful, respectful and willing to work with me through issues! willing to work with me through issues! More

by wolff30 Verified Customer Verified Customer

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Easy to schedule appointment, with quick and fair service. Even ran my truck through the car wash. service. Even ran my truck through the car wash. More

by Jason S Verified Customer Verified Customer

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Great dealership - Scott in sales, the finance and service staff provide very good customer service service staff provide very good customer service More

by ERN99IE Verified Customer Verified Customer

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In and out, and everything completed to our satisfaction. Our Service Advisor, Carson Sager, was very kind and professional. He personally took our car through the onsite car wash when we asked if it could Our Service Advisor, Carson Sager, was very kind and professional. He personally took our car through the onsite car wash when we asked if it could be washed. Very satisfied. While waiting for our car to be serviced, Scott Cooke, our salesperson from the car being serviced, sat and chatted with us. He is so personable and knowledgeable. Before you knew it, we were looking at new vehicles! More

by yvonne.rado Verified Customer Verified Customer

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The service department was great and scott was very nice and professional as always.l and professional as always.l More

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A pleasure to work with Scott! Quite knowledgeable and extremely helpful. Will recommend to others Quite knowledgeable and extremely helpful. Will recommend to others More

by jfesko Verified Customer Verified Customer

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