Andrew Lyon
Andrew Lyon at Niello Audi

Andrew Lyon | Page 3

General Sales Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Andrew Lyon

June 12, 2024

Dealership Rating
Employee Rating

Dianne was very good, she is a calming, attentive and genuine. The dealership was more than helpful with a warning light for the engine. Impressed with the solution to the problem. More

by MJVANCE55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

Jun 13, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear that Dianne and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Aaron Thetford General Manager athetford@niello.com

June 10, 2024

Dealership Rating
Employee Rating

Dianne was very cordial, professional and genuine. Getting out of finance was a slow and painful process in having to deal with upselling the vehicle on warranties, coatings, service plans, etc. It w More

by MARCELOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce

Jun 10, 2024

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

May 21, 2024

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Employee Rating

High level of customer service and made to feel like my business was valued. I would highly recommend for your Audi needs. More

by viggense
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

May 21, 2024

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com

May 17, 2024

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Employee Rating

Cesar is a great salesman and very helpful and knowledgeable and didn't pressure me. More

by FORDMORELL
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Cesar

May 19, 2024

Niello Audi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

May 09, 2024

Dealership Rating
Employee Rating

Great service she was very helpful ,friendly and made me feel at home.I feel very at home with this company and would strongly recommend More

by J.DANA2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake , Ramez Salman, Steve Tracy

May 10, 2024

Niello Audi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

April 20, 2024

Dealership Rating
Employee Rating

Excellent dealership! Would very highly recommend a friend or relative to buy a car from Nelli Audi! More

by WOSCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

Apr 22, 2024

Niello Audi responded

It's great to hear that Cain and Andrew were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

April 07, 2024

Dealership Rating
Employee Rating

Niello Audi was great! I was impressed by the knowledgeable staff and the straightforward way they do business. After visiting nearby Audi dealerships, it was refreshing to More

by SEALLIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake , Steve Tracy

Apr 08, 2024

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 23, 2024

Dealership Rating
Employee Rating

All of the people we dealt with were very professional and did a great job. Several times we have been back for minor things and the same type of service is displayed. We especially were happy with Jacq More

by TCLARKCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake , Steve Tracy

Mar 24, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David and Jacqueline delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 06, 2024

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Employee Rating

Very good, patient and helpful. Very good dealership. I will recommend to my friend of it . More

by CHRISL1923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn , Christian Ibanez

Mar 06, 2024

Niello Audi responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 02, 2024

Dealership Rating
Employee Rating

Excellent customer service and responsiveness to my needs. Incredibly informative and knowledgeable extra words extra words More

by RRPATERNOSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

Mar 03, 2024

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

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