Amy Petersen
Amy Petersen at Arlington Heights Buick GMC

Amy Petersen | Page 2

Service BDC/Customer Relation Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Amy Petersen

November 28, 2023

Dealership Rating
Employee Rating

Excellent service. Courteous and knowledgeable service staff. Very neat and clean facility. Well organized and made visit seamless. More

by DEEPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay

Nov 28, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

October 18, 2023

Dealership Rating
Employee Rating

Customer service was TOP NOTCH! Chris Lahey was helpful, honest, friendly and professional. All-around, EXCELLENT experience!!! More

by ryanweade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey, Mike O'Connell, Michael Audino , Brian Poteracki, Ben Shenk

Oct 20, 2023

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

September 27, 2023

Dealership Rating
Employee Rating

Great service experience. David had me back on the road within an hour. Great job! More

by Scottdkent85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi , Dean Fay, Brian Poteracki

Sep 28, 2023

Arlington Heights Buick GMC responded

Hi Scott, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

September 12, 2023

Dealership Rating
Employee Rating

The service department is the top reason why we have bought/leased cars here since 1994! They are helpful, courteous & know their products well. More

by LeeBee69
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker , Dean Fay, Brian Poteracki

Sep 13, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Lee. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2023

Dealership Rating
Employee Rating

Great service. Waiting room good too. I feel confident in the work performed. Great job More

by magmcelyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Mike Baker, Mike O'Connell, Kristal Borges, Chris Parisi , Samantha Edwards, Dean Fay, Brian Poteracki

Aug 16, 2023

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 08, 2023

Dealership Rating
Employee Rating

Brought my Envision in for oil change and tire rotation everything was done quick and smooth. Thanks Dean More

by vmelend1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Victor Melendez , Dean Fay

Aug 09, 2023

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

August 06, 2023

Dealership Rating
Employee Rating

Since 1994, we've bought/leased cars from here & wouldn't go anywhere else! Mostly because of the service department! More

by LeeBee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi , Dean Fay, Brian Poteracki

Aug 08, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

July 10, 2023

Dealership Rating
Employee Rating

Dean was excellent. I was greeted promptly. He understood the service request. Kept me informed. Explained the bill in its entirety. Great dealership and great people. More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker , Dean Fay

Jul 11, 2023

Arlington Heights Buick GMC responded

It’s great to know that Dean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

July 06, 2023

Dealership Rating
Employee Rating

I have had Zero issues when bringing my car here, high quality service and great people. More

by Kh924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi , Dean Fay, Brian Poteracki

Jul 07, 2023

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

May 22, 2023

Dealership Rating
Employee Rating

I've been coming to this dealership for 14 years and I'm always completely satisfied with the excellent service at this dealership! More

by jladewig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi , Dean Fay, Brian Poteracki

May 23, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

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