Victor Melendez

In the past for me, buying a used car had always been a stressful and laborious process. Cesar and his staff were transparent about pricing and honest about their process from the beginning and they worke stressful and laborious process. Cesar and his staff were transparent about pricing and honest about their process from the beginning and they worked quickly to process the transaction. I can not recommend Cesar and his associates enough A++ More

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Very pleasant purchase of a new Buick Envision Avenir. Only problem is noticing that the dashboard is more complicated than the space ship to Mars. But we are working on it. Victor and Mike were very h Only problem is noticing that the dashboard is more complicated than the space ship to Mars. But we are working on it. Victor and Mike were very helpful. More

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Excellent experience! I highly recommend corking with Ceasar Martinez and the team at Arlington Heights Buick GMC! I highly recommend corking with Ceasar Martinez and the team at Arlington Heights Buick GMC! More

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Estamos muy agradecidos con el señor César Martínez fue un excelente un excelente vendedor es muy profesional deberían de tener más personal como él nosotros estamos encantados con él gracias un excelente un excelente vendedor es muy profesional deberían de tener más personal como él nosotros estamos encantados con él gracias More

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After visiting four dealerships and talking to numerous sales representatives my wife and I left with a bad experience buying a new car, but that all changed when we visited Arlington Heights Buick from th sales representatives my wife and I left with a bad experience buying a new car, but that all changed when we visited Arlington Heights Buick from the moment we entered their front door we expected the same result we had received from the other dealerships we had visited, But that all changed the moment we were welcomed by sales representative Cesar Martinez he introduced himself and said he would be happy to answer any questions his demeanor and attitude put us at ease and then proceeded to show us the Buick model we were interested in, Cesar not only showed us one car but five different colors, and each time he would go out to the car lot bring in a car and then take it out and bring in another until we were satisfied with the exact color exterior and interior The had the patients of a saint ! Then came negotiations we discussed pricing and just when we were close and could not decide he called in General Sales Manager Michael Audino who also was very patient and Professional no pressure no take or leave statement but offered us more incentives and best of all lowered the price ! The Deal was completed with his Help . Then on to Finance department and again a pleasant person with Nicollet the finance person . I entered this dealership a stranger and came away feeling like a member of their Family ! Thank you all for a wonderful and pleasant car buying experience!!!!! More

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Amazing Experience… Attention to detail is what Arlington Heights GMC BUICK Is all about. Great People to do business with. THANK YOU! Arlington Heights GMC BUICK Is all about. Great People to do business with. THANK YOU! More

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I absolutely hate car shopping, but this experience was nothing like I expected, I pulled up, Victor had my truck waiting, knew my name, honestly made the entire experience wonder why I didn’t come here be nothing like I expected, I pulled up, Victor had my truck waiting, knew my name, honestly made the entire experience wonder why I didn’t come here before. Like I said I hate going to dealerships because most experiences are not like this. The entire staff was extremely friendly, talkative outgoing, and made it feel like you were more like family vs. just buying a car. Thanks for truly changing my mind on car buying! I’d definitely come back here! Thanks much! More

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Presented fair price, was responsive in communication, and gave an overall good experience. They were knowledgeable about product. and gave an overall good experience. They were knowledgeable about product. More

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I purchased a used Transit Van from Vic. They made the entire process a breeze. Shortly after I took delivery the vehicle threw a Check Engine light. I reached out and they told me to brin They made the entire process a breeze. Shortly after I took delivery the vehicle threw a Check Engine light. I reached out and they told me to bring it right in. There was an issue with the fuel system. I was assured that they were going to make it right and they did. They were in communication with me the entire time while my vehicle was in the shop and contacted me as soon as it was ready for pick up. The entire team is fantastic and I really appreciate Them going the extra couple miles! More

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Victor was extremely knowledgeable and professional, and very helpful for the questions I had. The dealership also gets a 5 star review for offering to repair a broken taillight for free as it had been miss very helpful for the questions I had. The dealership also gets a 5 star review for offering to repair a broken taillight for free as it had been missed in the initial evaluation. Great experience More

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