
Amy Petersen
Service BDC/Customer Relation Manager
Arlington Heights Buick GMC
777 W Dundee Rd
Arlington Heights, IL 60004
44 Reviews
Write a Review44 Reviews of Amy Petersen
May 29, 2025
In our years of interacting with this dealership from the customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with th customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with this corporations mission statement. She continually goes above and beyond in not only providing service expertise to individualize the customers needs, but also thinks out of the box with problem solving and has the goal to meet the customers satisfaction level. Her communication skills combined with her level of professionalism and compassion illustrates her level of professional integrity. She remains flexible, hard working and helps the customer feel that her goal is to satisfy their concerns. In my career with Joint Commission, Shelley’s’ ongoing performance would be flagged as a team member we would recommend to mentor and train new employees. Your Administrative and Corporate offices should feel proud that they have Shelley on board who overall exhibits strong work ethic values. Indeed, it makes sense then, that she has been a loyal team member with Arlington Heights Buick for almost 30 years. More
Other Employees Tagged: Shelley Barr, Amin Aminipanah, Friendemic Reputation
April 05, 2024
Both made the process go smoothly. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie. More
Other Employees Tagged: Mike O'Connell , Robert Baturin, Allie
March 13, 2024
Great service provided , excellent quality customer support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful. More
Other Employees Tagged: Ariel Szwec, Mike Baker, Eliot Pergricht, Mike O'Connell, Samantha Edwards, Chris Parisi, Amin Aminipanah , Dean Fay, Brian Poteracki
January 18, 2024
Since 1994, we have been buying/leasing autos from this dealership. The number one reason is the service department. I wouldn't do anywhere else even with it being a 45 minute drive each way. dealership. The number one reason is the service department. I wouldn't do anywhere else even with it being a 45 minute drive each way. More
Other Employees Tagged: Chris Parisi , Dean Fay, Brian Poteracki
December 14, 2023
I have been buying cars from this dealership for many years. The service and salespeople are excellent. years. The service and salespeople are excellent. More
Other Employees Tagged: Mike Baker, Chris Parisi
November 28, 2023
Excellent service. Courteous and knowledgeable service staff. Very neat and clean facility. Well organized and made visit seamless. Courteous and knowledgeable service staff. Very neat and clean facility. Well organized and made visit seamless. More
Other Employees Tagged: Dean Fay
October 18, 2023
Customer service was TOP NOTCH! Chris Lahey was helpful, honest, friendly and professional. All-around, EXCELLENT experience!!! Chris Lahey was helpful, honest, friendly and professional. All-around, EXCELLENT experience!!! More
Other Employees Tagged: Chris Lahey, Mike O'Connell, Michael Audino , Brian Poteracki, Ben Shenk
September 27, 2023
Great service experience. David had me back on the road within an hour. Great job! David had me back on the road within an hour. Great job! More
Other Employees Tagged: Mike Baker, Chris Parisi , Dean Fay, Brian Poteracki