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Amy Ott
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160 Reviews
160 Reviews
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160 Reviews of Amy Ott
Verified Customer
November 11, 2024
Amy is always on target at explaining the service and very much appreciated her attention to detail. Wouldn't take our two vehicles anywhere else for service. Thanks very much appreciated her attention to detail. Wouldn't take our two vehicles anywhere else for service. Thanks More
by PATRICKJLENZ1
October 20, 2024
Had the Volvo in for what I thought was a problem. After having it inspected, turns out I was mistaken. The tech and Amy explained the problem I thought I had to be nothing more than not reading my After having it inspected, turns out I was mistaken. The tech and Amy explained the problem I thought I had to be nothing more than not reading my manual thoroughly enough. This may be due to my being an old man and not needing to read anything, thinking I know it all. Regardless, I was treated very well by all concerned. I don't recall the techs name, but he did a fine job looking over the S90L and taming my concerns. Amy was her gracious self in explaining to me that I should read my manual. I have since spent some time looking through and checking items I should know already. Thanks to a great crew and the exceptional service one would expect from a great name in automobiles. More
by Dolph
October 19, 2024
Shaun is very helpful and provides useful advice. Amy is very friendly and give a welcoming feeling when entering the service department. Amy is very friendly and give a welcoming feeling when entering the service department. More
by eespinoza511
Other Employees Tagged: Shaun Dortch, Matthew Jeffery
October 09, 2024
I am so confident in the quality and care at Niello Volvo every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mi every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mind. Kudos to the front of house and back of house for all you do to take care of guests! More
by TARYNDBENSON
Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Victoria Protsyuk
October 08, 2024
Nice selection of vehicles. No pressure sales. Nice lobby. Thorough service department team. So far so good. No pressure sales. Nice lobby. Thorough service department team. So far so good. More
by Adam
Other Employees Tagged: Brian Machado
October 05, 2024
I recently took my car in for a windshield replacement and routine service, and as always, Amy was exceptional. From the moment I arrived, the entire process was handled with professionalism and efficienc and routine service, and as always, Amy was exceptional. From the moment I arrived, the entire process was handled with professionalism and efficiency. Amy kept me informed every step of the way, ensuring I understood what was happening with my vehicle and that all of my concerns were addressed. Her communication is top-notch—whether it was updating me on the progress or explaining details about the service, I never felt left in the dark. She made the experience smooth and stress-free, and I left feeling confident that my car was in good hands. It’s rare to find such a high level of consistency in customer service, but Amy and her team continue to exceed expectations. I highly recommend her for anyone in need of car service. You won’t be disappointed! More
by TJWAGNON
Dealership Inventory (195 Vehicles)
2022 Volvo XC90 Recharge Plug-In Hybrid
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
