Amy Carpenter
Amy Carpenter at Manly Honda

Amy Carpenter | Page 2

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.8
100 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

4.8

100 Reviews

Write a Review

100 Reviews of Amy Carpenter

January 13, 2024

Dealership Rating
Employee Rating

Needs better communication Better communication about what my car needs before I am told it's ready, so I can make the decision as to whether I want to get the additional items fixed the same day More

by MSIYAM.LCSW
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

January 13, 2024

Dealership Rating
Employee Rating

My Honda Sport Touring Hatchback ? ? was supposed to be fixed before the end of the end of 2023 and I was supposed to get a phone call from customer service. No one called back. Few day More

by INFO92
Recommend Dealer
No

Other Employees Tagged: Amy Carpenter

January 12, 2024

Dealership Rating
Employee Rating

As usual, excellent experience. My car is in the best hands. Advisers are friendly, helpful and know their job very well. More

by jp
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 30, 2023

Dealership Rating
Employee Rating

I'm really sorry but I do not like being forced to complete a survey. More

by edwest0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2023

Dealership Rating
Employee Rating

Amy was friendly, helpful, and professional. A good face for your organization. Thank you again More

by DLBOYAN
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 26, 2023

Dealership Rating
Employee Rating

Pleasant, professional, friendly, timely. .. All good???? ... ... ... ... ... ... ... ... ... More

by doris.madarang
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 25, 2023

Dealership Rating
Employee Rating

Very friendly and helpful I have consistently received great service from Manley Honda in Santa Rosa. More

by BAUMANWELLNESS
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 21, 2023

Dealership Rating
Employee Rating

Very different from other dealerships I have gone too. Very poor customer service. Customer service agent I had needs more training. More

by marypcrn
Recommend Dealer
No

Other Employees Tagged: Amy Carpenter

Dec 21, 2023

Manly Honda responded

Hi marypcrn, Thank you for visiting Manly Honda. We greatly appreciate your continued support. I am sorry we could not live up to basic customer service needs. I want to look into your experience and follow up with you. I am unable to find any vehicles under marypcrn. Is there an invoice number I can reference and get back to you? The last thing I want is for other customers to experience such a situation as yours. Our goal was to provide a five-star experience, and we failed. I apologize again for the experience and look forward to hearing from you soon. You may also reach me at 707-535-1163 or jrocha@manlyauto.com. We appreciate your business and look forward to collaborating to help us be the best. Warm Regards, Jose Rocha Customer Experience Service Drive Manager ❄️

December 20, 2023

Dealership Rating
Employee Rating

I was waited on quickly. The wait time for my vehicle wasn't too long. The video of my car maintenance was a nice touch. More

by LSO
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

December 18, 2023

Dealership Rating
Employee Rating

I couldn’t be anymore grateful and satisfied with the service, selection, diversity, and level of understanding with the staff. Everyone was pleasant, friendly, and treated me with genuine kindness and w More

by Adriana93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao, Jose Rocha Jr, Denise Rice, Shyla Saxton , Justin Allen, Jhaylyn Hall, Scott Hess

Dec 18, 2023

Manly Honda responded

Adriana93, We value you, your feedback, and your business. Thank you for taking a moment to share it! We look forward to your next visit for sales and service. Happy Holidays! Your Manly Honda Team!

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