Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 19

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
715 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.7

715 Reviews

Write a Review

715 Reviews of Amber Young

June 17, 2025

Dealership Rating
Employee Rating

I was very pleased with the interaction I had with the service staff during my recent appointment. More

by edjgorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Thank you for being such a great customer of Otto Cadillac! Ian Maher - General Sales Manager - 518-869-5000

June 13, 2025

Dealership Rating
Employee Rating

Every experience with OTTO Cadillac is a positive one. The service advisors are knowledgeable, professional, and friendly. I look forward to future interactions! More

by mcurtis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Aug 13, 2025

Otto Cadillac responded

We're delighted to hear that your experiences with Otto Cadillac have been consistently positive! Our team takes pride in providing knowledgeable and friendly service. We look forward to serving you again soon! Ian Maher - General Sales Manager - 518-869-5000

June 09, 2025

Dealership Rating
Employee Rating

Amber and Otto helped me out during a very difficult time. If it wasn't for them l don't know what l would have done. More

by ginam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

Aug 14, 2025

Otto Cadillac responded

We're so glad to hear that Amber and the Otto Cadillac team were able to support you during a challenging time. Thank you for sharing your experience with us, and we're here if you need anything else! Ian Maher - General Sales Manager - 518-869-5000

June 08, 2025

Dealership Rating
Employee Rating

Service department is very helpful, accommodating & efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. More

by kellyanne0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Kellyanne, we're elated to hear that our service department at Otto Cadillac provided you with a smooth and seamless experience. Thank you for highlighting the team's helpfulness and knowledge! Ian Maher - General Sales Manager - 518-869-5000

June 06, 2025

Dealership Rating
Employee Rating

We had a major problem but it was amicably resolved thanks to Ryan Bussing and Steve Lamont. The car now rides like a Cadillac should thanks to Amber Young and her service crew. More

by elittle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon , Ryan Bussing

June 06, 2025

Dealership Rating
Employee Rating

They seem to be very nice group. Staff was very nice. Car was ready in a small amount of time. More

by lturner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

These are all things we love to hear! Thank you for supporting Otto Cadillac. Ian Maher - General Sales Manager - 518-869-5000

June 06, 2025

Dealership Rating
Employee Rating

Amber is very professional and takes time w/ the customers to make sure Otto is fulfilling their needs ! More

by Caren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 04, 2025

Dealership Rating
Employee Rating

Had tires put on two different vehicles and alignments. Done very professionally and the tire deal, buy 3 fourth free was a big savings More

by cbriggs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 03, 2025

Dealership Rating
Employee Rating

Amber has been helpful in identifying things I needed for my x t 5. Ty More

by Autumndennis89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

May 30, 2025

Dealership Rating
Employee Rating

Outstanding customer service team. You are treated with respect and professionalism from start to finish. More

by NEWYORKMBA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

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