Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 15

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
715 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.7

715 Reviews

Write a Review

715 Reviews of Amber Young

August 29, 2025

Dealership Rating
Employee Rating

Service was great. They fixed the problem and explained what they did. Problem was remedied. More

by wendy.troeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Otto Cadillac responded

We are honored to receive your support. Thank you! - Otto Cadillac Team

August 27, 2025

Dealership Rating
Employee Rating

Every time I stop in for service I check in with Bill in service and chew the fat. Then I stop in to see Dan in sales just to check out if there's anything I might be interested in. Like talking with a coup More

by jjroarke
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Aug 28, 2025

Otto Cadillac responded

It's awesome to hear you feel like you're catching up with old friends when you visit Bill and Dan! Thanks for choosing Otto Cadillac Inc. See you next time!

August 25, 2025

Dealership Rating
Employee Rating

Amber was very helpful and I was in and out in about an hour! I will definitely return for all my regular maintenance. More

by seifert.deborah
Recommend Dealer
Yes
Aug 26, 2025

Otto Cadillac responded

Deborah, we're glad to hear Amber provided such efficient service. We look forward to seeing you again in the future at Otto Cadillac Service Center! Safe travels!

August 13, 2025

Dealership Rating
Employee Rating

This was my first appointment at Otto Service after buying the car. My appointment was on time, and Amber and everyone was Great. Keith More

by Keith Chadwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Keith, thank you for choosing Otto Cadillac; we're glad the team made a great impression. See you next time!

August 12, 2025

Dealership Rating
Employee Rating

Amber and the Service Dept Staff did an outstanding job of advising me and doing necessary maintenance work on my 2020 Cadillac XT4! Job well done! More

by eldercamp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Aug 13, 2025

Otto Cadillac responded

We couldn’t be more grateful for your excellent feedback! Thank you for choosing Otto Cadillac and for sharing your experience with Amber and her team! See you next time!

August 09, 2025

Dealership Rating
Employee Rating

Wonderful service. Lovely waiting area reasonable prices. Was very pleasantly surprised because I had never been there. More

by Cusick.eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Thank you for trying us out and sharing your experience! We're thrilled to hear you enjoyed our service, waiting area, and pricing. Safe travels from the Otto Cadillac team!

August 08, 2025

Dealership Rating
Employee Rating

My experience has always been extremely pleasant. The dealership personnel is always very friendly and accommodating. It's a very comfortable place to sit and wait for your vehicle. More

by ginav24
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Aug 13, 2025

Otto Cadillac responded

Thank you for sharing your positive feedback about our team, Gina! We hope to see you again at Otto Cadillac. Safe travels!

August 08, 2025

Dealership Rating
Employee Rating

Otto Cadillac always takes care of me. Amber is most helpful! A a a a More

by leaann419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

We are grateful for your kind words about Amber! Thank you for choosing Otto Cadillac and for sharing your experience.

August 08, 2025

Dealership Rating
Employee Rating

A b c d e f g h i j k l m n o More

by mharding2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Thank you for giving Otto Cadillac your five stars!

August 07, 2025

Dealership Rating
Employee Rating

Great service and patience. Was very helpful and knowledgeable. Big shout out to Mike in Sales Assisted withe purchase and up grade of my 2023 Cadillac, Bill in service, outstan More

by joyce.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Kelly Jo Wisler , Mike in Sales, Kelly, Beverly,Car tech who explains the car panel's

Aug 13, 2025

Otto Cadillac responded

Joyce, congrats on your new 2023 Cadillac! We're so happy our team made your experience comfortable and smooth. We will pass along your kind words to Mike, Bill, Beverly, and everyone who helped you along the way. Safe travels ahead! - Your Otto Cadillac Team

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