Amber Young
Amber Young at Otto Cadillac

Amber Young

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
535 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

4.7

535 Reviews

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535 Reviews of Amber Young

June 09, 2025

Dealership Rating
Employee Rating

Amber and Otto helped me out during a very difficult time. If it wasn't for them l don't know what l would have done. More

by ginam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

June 08, 2025

Dealership Rating
Employee Rating

Service department is very helpful, accommodating & efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. More

by kellyanne0929
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 06, 2025

Dealership Rating
Employee Rating

Amber is very professional and takes time w/ the customers to make sure Otto is fulfilling their needs ! More

by Caren
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 06, 2025

Dealership Rating
Employee Rating

We had a major problem but it was amicably resolved thanks to Ryan Bussing and Steve Lamont. The car now rides like a Cadillac should thanks to Amber Young and her service crew. More

by elittle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon , Ryan Bussing

June 06, 2025

Dealership Rating
Employee Rating

They seem to be very nice group. Staff was very nice. Car was ready in a small amount of time. More

by lturner2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 04, 2025

Dealership Rating
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Had tires put on two different vehicles and alignments. Done very professionally and the tire deal, buy 3 fourth free was a big savings More

by cbriggs2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 03, 2025

Dealership Rating
Employee Rating

Amber has been helpful in identifying things I needed for my x t 5. Ty More

by Autumndennis89
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

May 30, 2025

Dealership Rating
Employee Rating

Outstanding customer service team. You are treated with respect and professionalism from start to finish. More

by NEWYORKMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

May 29, 2025

Dealership Rating
Employee Rating

Very good experience. Recommend buying from here. Staff is polite and helpful. Service and sales are both a delight to work with. More

by sean.macwhinnie1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 26, 2025

Dealership Rating
Employee Rating

Great service department. They all always go above and beyond. Awesome team. . Livery knowable on the vehicles they service More

by ToddHanlon145
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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