Amber Young
Amber Young at Otto Cadillac
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Amber Young

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.7
457 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

4.7

457 Reviews

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457 Reviews of Amber Young

January 04, 2025

Dealership Rating
Employee Rating

Outstanding service on my vehicle and service personnel (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. More

by TOBY.RABENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss

January 01, 2025

Dealership Rating
Employee Rating

Positive attitude from everyone. Enjoyable experience. Expert mechanics, time allotted sufficient. First time.with Otto. More

by CAPSTRAW1950
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 31, 2024

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Employee Rating

Great friendly service. They went out of their way to take care of our problems. They made us feel they genuinely cared for our business. We will definitely return there for More

by XLR
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

XLR responded

Thank You Bill McClean

December 31, 2024

Dealership Rating
Employee Rating

Very timely when I got there very courteous. Very honest and very willing to accommodate with a card to use while mine to be worked on More

by Lynniebell
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 31, 2024

Dealership Rating
Employee Rating

Very professional staff. Explained everything and the pricing. My first time getting my car serviced there Would recommend them. More

by jajurusik92
Service Price Transparency
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Recommend Dealer
Yes

December 28, 2024

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The service was excellent I only needed a NYstate inspection but they completed the job in excellent time More

by FABR4377
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Deanna Budhoo

December 26, 2024

Dealership Rating
Employee Rating

Always a great experience. Appreciate the great customer service buying a new vehicle. 12 years with Otto and counting. Steve Lamon is the man. 5 vehicles to date. More

by Jeff Fraser
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss, Deanna Budhoo , Steve Lamon

December 26, 2024

Dealership Rating
Employee Rating

Excellent and courteous service; everyone goes out of their way to make you feel comfortable and you’re confident your car is in good hands. We wouldn’t go anywhere else. More

by CTHOMAS-ODELL
Service Price Transparency
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Recommend Dealer
Yes

December 25, 2024

Dealership Rating
Employee Rating

I’ve had the best experience with this dealership. Bev, who mans the front desk, is always so helpful and friendly and just a pleasure to have answer the phone. Amber in the service department is also More

by Meg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski

December 24, 2024

Dealership Rating
Employee Rating

Everyone there is so nice and friendly. I would definitely go back there. They helped me out. More

by rubenabudhu
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

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