Alisa Thayer
Alisa Thayer at NYE Ford

Alisa Thayer

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.9
49 Reviews

Dealership Experience

11 mos

Industry Experience

9 yrs

4.9

49 Reviews

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49 Reviews of Alisa Thayer

July 19, 2026

Dealership Rating
Employee Rating

Went in for an oil change and an inspection. It was all done in a very timely manner and the communication at the desk was top tier. I will continue to be a returning customer. More

by KRISTENDHOOK
Service Price Transparency
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Recommend Dealer
Yes

June 30, 2026

Dealership Rating
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Always have a fantastic experience at Nye ford and Dylan as well as any of the service writers always make any visit easy and take care of any concerns I have. More

by Allen
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 30, 2026

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Employee Rating

Alisa Thayer was excellent to work with. She is responsive, knowledgeable and professional. I felt she was sensitive to my concerns. More

by maybean57
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 30, 2026

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Outstanding customer service and workmanship. Staff is always pleasant and knowledgeable of questions that I ask. More

by Robert
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 30, 2026

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The best customer service anywhere. From walking in you feel welcome and wanted. The staff is absolutely amazing. Plus the waiting area is safe and clean. Let me tell you about techs th More

by AJSCHEVE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer

Jul 02, 2026

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 30, 2026

Dealership Rating
Employee Rating

I live an hour away from NYE Ford. My 2020 Ford F-150 has been there quite a few times for work...some major work. Not their fault, I bought a lemon from another dealer. They've helped More

by Austinpriest76
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Dylan Radford

Jul 02, 2026

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 29, 2026

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Employee Rating

Very helpful, very informative, kept me updated on a step by step with how my truck progress was going More

by paytonkeister1011
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 29, 2026

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I came into the dealer they installed the new part and they checked the headlight switch to make sure that the fog lights were working and they are okay good More

by pcoyne58
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 05, 2026

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Employee Rating

Very pleased with this dealer. Great communication and finished the job in a good timely manner. Will definitely be returning in the future and referring others who may need work d More

by KRISTENDHOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2026

Dealership Rating
Employee Rating

Highly recommend the Service department. Friendly and helpful. Got my vehicle right in. Prompt service. More

by trish1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hall

Jun 09, 2026

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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