Dylan Radford
Dylan Radford at NYE Ford

Dylan Radford

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.9
34 Reviews

Dealership Experience

6 mos

Industry Experience

7 yrs, 4 mos

Languages Spoken

English English

4.9

34 Reviews

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34 Reviews of Dylan Radford

July 21, 2026

Dealership Rating
Employee Rating

Nice smooth process getting my 20 year old vehicle in and out. Will go there again. More

by csitech2761
Service Price Transparency
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Recommend Dealer
Yes

July 20, 2026

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Service was completed in a timely manner. Service representative asked if I wanted to apply Ford points to my bill which I forgot about. More

by gmaison
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Socha

July 06, 2026

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I had a great experience with NYE Ford's service department! The staff was friendly and knowledgeable, and the process for getting my warranty parts ordered was smooth and efficient. More

by bigbillsyr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer

Jul 07, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 30, 2026

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Always have a fantastic experience at Nye ford and Dylan as well as any of the service writers always make any visit easy and take care of any concerns I have. More

by Allen
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Recommend Dealer
Yes
Jul 02, 2026

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 30, 2026

Dealership Rating
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Outstanding customer service and workmanship. Staff is always pleasant and knowledgeable of questions that I ask. More

by Robert
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Recommend Dealer
Yes
Jul 02, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 30, 2026

Dealership Rating
Employee Rating

I live an hour away from NYE Ford. My 2020 Ford F-150 has been there quite a few times for work...some major work. Not their fault, I bought a lemon from another dealer. They've helped More

by Austinpriest76
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Alisa Thayer

Jul 02, 2026

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 21, 2026

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Excellent people and service. Easy to get in and done while I waited. Definitely recommend More

by adlrider_13308
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Recommend Dealer
Yes
Jun 22, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 08, 2026

Dealership Rating
Employee Rating

Prompt, professional service. The only issue is dealing with the auto-attendant. Please, just have a human answer the phone. No one wants to talk to an AI “person.” More

by ted.tressler
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Recommend Dealer
Yes
Jun 09, 2026

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

June 03, 2026

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Brought my new to me mustang in after scheduling a last minute appointment for an inspection. Was in and out in 30 minutes. Prompt, professional, knowledgeable and courteous. Will be coming back for sure! More

by Snatchss454
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alisa Thayer

Jun 03, 2026

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 01, 2026

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Employee Rating

Dylan went above and beyond to take care of me. He was able to accommodate an oil change at the last minute. More

by WATERS.FAMILY.NY
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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