Great caring people work there!
!!!! This includes everyone we come in contact with from the maintenance people to the General Manager.
!!!! This includes everyone we come in contact with from the maintenance people to the General Manager.
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by harveygray243
Verified Customer
Verified Customer
Service Price Transparency
Alfredo & Dave are excellent, been going to them for
years. It's a shame their sales department doesn't offer great customer service like the Service Dept.
years. It's a shame their sales department doesn't offer great customer service like the Service Dept.
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by jmilbourne
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2025 -
Germain Honda of Surprise responded
We appreciate your business and kind words about our service department. We are sorry you have not enjoyed the same level of service from our sales team. I'm always happy to discuss any concerns you may have.
Best Regards,
Sassha Motz
General Manager
602-875-8600
smotz@germaincars.com
My service rep was Al who kept me informed and once
completed explained the entire service process on my vehicle.
completed explained the entire service process on my vehicle.
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by coolchicmom
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2025 -
Germain Honda of Surprise responded
Thank you for your positive review! We are glad that Al provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Best Regards,
Sassha Motz
General Manager
Muy buen servicio lo recomiendo al máximo sus en liados
muy atentos con mucho especie
muy atentos con mucho especie
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by letygonzalez121962
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2025 -
Germain Honda of Surprise responded
Su negocio y amable recomendación son muy apreciados.
Saludos,
Sassha Motz
Gerente General
Great customer service and I recommended to any one he
own honda car it's #one
own honda car it's #one
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by joseph_chicago_usa
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2025 -
Germain Honda of Surprise responded
We appreciate your business and kind recommendation. Please let us know if you need anything further.
Best Regards,
Sassha Motz
General Manager
Outstanding sales service and
professionalism.
I judge Germaine Honda the finest car agency I have ever dealt with. Rober is first and foremost Interested in selling cars but acts like a long time
I judge Germaine Honda the finest car agency I have ever dealt with. Rober is first and foremost Interested in selling cars but acts like a long time friend. In the service department Mr. Bostamonte Attends to business with complete professionalism. He is Prepared and waiting for my arrival. He answers my questions And meets and exceeds all expectations.
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by Bill Canavan
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2025 -
Germain Honda of Surprise responded
Our sales and service teams work hard to ensure a quality experience at every touchpoint. Al and Robert will be honored to learn of your kind words as we know they enjoy assisting you and look forward to working with you in the future.
Best Regards,
Sassha Motz
General Manager
The service department at Germain Honda of Surprise is
excellent! I've always received great service and found the staff to be very helpful. One employee in particular, Alfredo, has always been friendly,
excellent! I've always received great service and found the staff to be very helpful. One employee in particular, Alfredo, has always been friendly, professional, and knowledgeable about what work is being performed. He always answers my questions and explains what service was performed, what services my car will need in the future, and when.
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by bdickey51
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Germain Honda of Surprise responded
Your continued business and positive feedback are greatly appreciated. We know Sl enjoys assisting you with your automotive needs and is always available to support you throughout your ownership experience.
Best Regards,
Sassha Motz
General Manager
I have always had excellent service at Germain Honda.
This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time.
This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time.
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by nancyhuss1947
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2025 -
Germain Honda of Surprise responded
Thanks for leaving us such a thoughtful review, we love hearing Al took great care of you. It really helps us to keep going and deliver the best for our customers. We appreciate your business. Please let us know what we can do for you in the future.
Best Regards,
Sassha Motz
General Manager
Perfect experience from the service department.
Got me in, and performed the needed service quicly, and properly.
Got me in, and performed the needed service quicly, and properly.
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by lindabeagle1
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2025 -
Germain Honda of Surprise responded
Thank you for taking the time to share your positive and efficient service experience. See you next time.
Best Regards,
Sassha Motz
General Manager
Confirmed my suspension about the problem.
Work on defining a schedule to perform future repairs.
Work on defining a schedule to perform future repairs.
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by arth51.lewis
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Germain Honda of Surprise responded
We appreciate your business and thank you for your kind review. See you down the road.
Best Regards,
Sassha Motz
General Manager