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Alexia Perez
Alexia Perez at Empire Ford Inc.

Alexia Perez

Mobile Service Coordinator

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Alexia Perez

April 07, 2026

Dealership Rating
Employee Rating

why do i have write 15 words about this dealershipand your counting the words really More

by michaelhooley
Recommend Dealer
Yes

Other Employees Tagged: Brian Santos

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March 21, 2026

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Employee Rating

Easy to get appointments. Employees are friendly and polite. Always pushing for new services to be completed (sad). I have been suggested services only to check other garag More

by joe9457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Santos

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March 12, 2026

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Employee Rating

Work completed in a timely and professional manner. Quick to call once repairs were completed More

by lquintal0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 08, 2026

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Great service! Great costumer service! Ashley, Brian and the whole crew keep spoiling me over and over again! More

by alvin.fagundes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Riley, Martin Smith, Brian Santos, Matthew Sartini, Cindy Regimald, Drew Bailey, April Landry , Ashley Couto, Zach Souza

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February 20, 2026

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Taey did will good on my car I will tell all my friends about them More

by sshirleysousa5791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Riley, Martin Smith, Brian Santos, Matthew Sartini, Cindy Regimald, Drew Bailey, April Landry , Ashley Couto, Zach Souza

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Feb 27, 2026

Empire Ford Inc. responded

Thank you so much for your kind words and for recommending us to your friends — that truly means a lot!

February 08, 2026

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Employee Rating

The women at the service desk was friendly an very knowledgeable. As Always got me in an out in no time.. More

by mjames932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Empire Ford Inc. responded

Thank you so much for your kind words! We’re glad to hear our service team was friendly, knowledgeable, and got you in and out quickly. Providing efficient and helpful service is always our goal. We truly appreciate your continued trust and look forward to seeing you again!

Feb 12, 2026

Empire Ford Inc. responded

.

February 07, 2026

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Employee Rating

Got an inspection, smoth as could be, helpful and courteous staff , dint take long, and More

by SWREP6235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Empire Ford Inc. responded

Thank you for sharing your experience! We’re glad your inspection went smoothly and that our team was helpful, courteous, and efficient. Providing quick and friendly service is what we strive for every visit. We appreciate your support and look forward to seeing you again!

January 30, 2026

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Employee Rating

I am pleased with the service department and I am going to leave it at that More

by BUBBADOG6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Empire Ford Inc. responded

Thank you for your feedback! We’re glad to hear you’re pleased with our service department. Our team works hard to provide dependable and efficient care, and we appreciate you taking the time to share your experience.

January 21, 2026

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Employee Rating

Over priced on parts went for oil change and came out with a list of stuff to fix More

by Por2geesguy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 23, 2026

Empire Ford Inc. responded

Thank you for bringing this to our attention. We understand how unexpected recommendations can feel frustrating. Our goal is to keep customers informed about their vehicle’s condition, not to pressure repairs. We’re always happy to discuss pricing, priorities, or alternatives—please contact us so we can help.

January 09, 2026

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Employee Rating

Very nice stuff in the service department and very helpful people and go out of their way to help you More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Souza

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Jan 23, 2026

Empire Ford Inc. responded

Thank you for your feedback! We’re happy to hear you had a positive experience with our service department. Our team works hard to provide helpful, friendly service, and we appreciate you taking the time to share your experience.

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