Alex Rivas
Alex Rivas at Germain Honda of Surprise

Alex Rivas

Used Car Director

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.4
27 Reviews

Languages Spoken

Spanish Spanish

4.4

27 Reviews

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27 Reviews of Alex Rivas

March 07, 2026

Dealership Rating
Employee Rating

Arsh and Alex did an awesome job working with us to get a deal we were all happy with and the exact vehicle we were looking for. We will definitely e returning customers for our future needs. More

by joeleonwalker
Sales Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

Germain Honda of Surprise responded

Thank you! It's great to hear that your car-buying experience was a 5-star experience, and that you got a great deal on the exact new car you were looking for. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

March 03, 2026

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Great dealership, the areas were clean and the employees were friendly. A much better vibe than other dealerships in town! More

by jasminedavis129
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Evan Winje

Mar 04, 2026

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that our team took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

March 03, 2026

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Ivan Rascon and the whole team at Germain Honda of Surprise made me feel comfortable and confident in my decisions. They were supportive and treated me like one of their own. More

by faith.taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon, Brett Smith , Ronny Rattray

Mar 04, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re so glad Van Rascon and the team at Germain Honda of Surprise made you feel comfortable, supported, and confident throughout your visit. We truly appreciate your trust and kind words! Best Regards, Sassha Motz General Manager

February 18, 2026

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Do not buy a car from Germain Honda they don’t fix there used vehicles and then blow the customer off when they bring it back would give a 0 but won’t let me More

by Sarina8745
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Sassha Motz

Feb 19, 2026

Germain Honda of Surprise responded

We are sorry to learn you feel this way about our dealership and would like to learn more about your experience and concerns. Unfortunately, we are unable to locate any customer records using your username. Please contact Alex Rivas at 602-875-8607 or arvias@germaincars.com so he may speak directly with you. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

February 11, 2026

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Always great service at Germain Honda! !! I will never purchase a car from any other vendor. I'm sold on the Honda service! More

by travelbykelly1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia , Ashley handled my ceramic coating appointment. Great customer service. Nathan checked on me even though I wasn't assigned to him

Feb 12, 2026

Germain Honda of Surprise responded

Thank you so much! Our sales and service teams are dedicated to providing outstanding service, and we are thrilled to hear we met that goal for you. We can't wait to see you again soon and deliver more amazing experiences. Best Regards, Sassha Motz General Manager

January 21, 2026

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Everyone was very professional and personable. The process was smooth and seamless. I’m excited to drive my new Honda! More

by leannszeek
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Michael Breasie

Jan 21, 2026

Germain Honda of Surprise responded

We wish you many safe and pleasurable driving miles and thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

December 09, 2025

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Good people good prices fair deals. would rather deal with Germain Honda before any other Honda dealer in metro Phoenix area. More

by e333d
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen, Ty Crews, David McKee, Montana Boone , Kristina Miranda

Dec 10, 2025

Germain Honda of Surprise responded

Thank you. It was our pleasure to provide you with a 5-star experience, and we look forward to serving you again. Best Regards, Sassha Motz General Manager

November 22, 2025

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Very good, very friendly staff, nice atmosphere. Big selection. Of vehicle to choose from. With varieties of colors More

by vbitar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre Rachid, Ivan Rascon , George Bell

Nov 24, 2025

Germain Honda of Surprise responded

Thank you for sharing your experience. With our wide choice in inventory, we have something for everyone. We are happy you were able to find the perfect Honda for you. Best Regards, Sassha Motz General Manager

September 21, 2025

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Employee Rating

I purchased this car long distance. The communication, ease of paperwork , and complete friendliness and expertise of the entire Germain staff in Surprise and Land Rover in Columbus wer More

by HILL89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 22, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain! We're delighted you had a positive experience and appreciate you highlighting the contributions of our staff; they are indeed invaluable assets to our team. It's rewarding to know their collaborative efforts helped provide a seamless experience. We value your business and look forward to assisting you again in the future. Best Regards, Sassha Motz General Manager

September 20, 2025

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Employee Rating

I would like to extend my thanks to Alex and Dominic for all their assistance. They were extremely helpful with the purchase of my car. Thank you both, I appreciate it. Keep up the good work albert ortega More

by ortegaplumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen, Ty Crews , Dominick (Dom) Suazo

Sep 22, 2025

Germain Honda of Surprise responded

Thanks for letting us know how pleased you were with Alex and Dominic's assistance! We're happy their support and expertise helped to make this experience an overall success. Congratulations on your new Honda! We wish you so much joy and satisfaction in your journeys to come, from everyone here at Germain Honda! Best Regards, Sassha Motz General Manager

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