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Alex Ramirez
Alex Ramirez at City Limits Nissan

Alex Ramirez

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.3
25 Reviews
4.3

25 Reviews

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25 Reviews of Alex Ramirez

April 06, 2026

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Employee Rating

Too many miscommunications, These are fleet vehicles attaches to specific people, they information and text messages being sent to the wrong people. The fleet company, who approves the work, are not bei More

by ISMAEL_SANCHEZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Apr 12, 2026

City Limits Nissan responded

Thank you for bringing this to our attention, and for taking the time to speak with us about your experience. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank you and have a wonderful day! Chenin Buck Owner Loyalty Manager

March 28, 2026

Dealership Rating
Employee Rating

The service dept. here is fast and efficient. My service rep Alex was a pleasure to del with... More

by revrocket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2026

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2026

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Employee Rating

We came in for an oil change and the wait is 1 to 2 hours long, didn’t know that when I made the appointment. Staff was friendly and knowledgeable. More

by suzettefran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2026

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 11, 2026

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Employee Rating

Love our trucks and this dealership! Great sales and great service! We will be back! More

by spesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chenin Buck, Daniel Sanchez, Jay Carlos, Robert Heredia, Alexvid Morales, Miguel Vega-Centeno, Mario Palomo, Emmanuel Soto, Jose Gutierrez , Cooper!

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Mar 14, 2026

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2026

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Employee Rating

The person who send me the video was really good at his job , very helpful More

by laurad_lpu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Emmanuel Soto, Jose Gutierrez

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Mar 10, 2026

City Limits Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2026

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Employee Rating

Great customer service, nice waiting area if you want to remain onsite and the work is done correctly the first time! More

by maxebygm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Carlos, Jose Gutierrez

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Feb 02, 2026

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate your kind words and we look forward to the continued opportunity to provide you with many more happy miles! Thank you, Jason Laguna General Manager

Feb 05, 2026

City Limits Nissan responded

Hi, thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Thank you again for your support.

February 01, 2026

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Employee Rating

Efficient check-in and great communication from Alex and the service team on needed service; appreciate the loaner car availability. More

by JMR089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2026

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate the opportunity to earn your business and we look forward to providing you with many more happy miles! If you have any additional needs please don't hesitate to call us or stop by and we'd be happy to help. Thank you and have a great week! Jason Laguna General Manager

Feb 05, 2026

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2025

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Employee Rating

It would be a whole lot better if the oil change wouldn’t have taken more than an hour, other than that everything was fine. More

by jjrico72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

City Limits Nissan responded

Thank you for taking the time to send us your feedback, we appreciate your review and will be sure to use your comments to refine our efforts going forward. If you have any additional needs, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thanks again and have a great week! Jason Laguna General Manager

November 27, 2025

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Employee Rating

Was a nice dealership and they caught an issue that the dealership that sold me the car missed which allowed the other dealership to fix. More

by leeboyd73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Emmanuel Soto , John Torres

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Nov 28, 2025

City Limits Nissan responded

Hi, thank you for choosing our dealership! We consistently strive to deliver exceptional service and ensure our customers' complete satisfaction. Thank you for trusting us with your car.

November 26, 2025

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Employee Rating

Everybody at this particular Dealership was very friendly and I see that this place of business hired the best Staff, Thank you so much! Bless you All !! More

by JGARZA4SHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Emmanuel Soto , John Torres

Report | Print
Nov 26, 2025

City Limits Nissan responded

Thank you so much for your kind review regarding your Service visit, we appreciate the opportunity to earn your business and we are glad to hear the team took great care of you! If you have any additional needs, please reach out to us at 512-444-1400 and we'd be more than happy to help. Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

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