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Alex Ramirez
Alex Ramirez at City Limits Nissan

Alex Ramirez

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.2
9 Reviews
4.2

9 Reviews

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9 Reviews of Alex Ramirez

August 24, 2025

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Employee Rating

I brought my vehicle in for an oil change and cabin and engine filter change. I mentioned I need to open the glove compartment since its broken. Last time I was called to go to the back and open it up. Gen More

by JAVI HERNANDEZ
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Recommend Dealer
No
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Aug 25, 2025

City Limits Nissan responded

Thank you for leaving us your feedback, we are sorry to hear this service visit did not meet the top notch standards we set for ourselves and appreciate you taking the time to tell us about it. We will review this information and reach out to you shortly to see how we can turn your experience around. In the meantime if you'd like to include any additional information, please feel free to contact us at 512-444-1400 at your convenience. Thank you and have a great day. Jason Laguna General Manager

August 24, 2025

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The service and attention is excellent, the staff is very friendly. I recommend the service More

by angelica.davalos
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, John Torres, Emmanuel Soto

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Aug 25, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review, we appreciate you and hope to see you again soon! If you need anything, please don't hesitate to contact us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Aug 26, 2025

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 23, 2025

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Everything were great! Very professional from beginning to end. Got me in and out in record time. More

by roberthill0
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Recommend Dealer
Yes
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Aug 25, 2025

City Limits Nissan responded

We are always happy to hear that the Service team took great care of you, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to contact us and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

August 08, 2025

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Prompt, accurate, helpful service and a really nice waiting environment. Will be returning with my other Nissan vehicle soon. More

by pastorjohn0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2025

City Limits Nissan responded

We are glad to hear the Service team took great care of you during your visit and appreciate you taking the time out of your day to tell us about it! If you need anything at all please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help! Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

August 06, 2025

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I was able to get my service appointment the same day. Very convenient. Friendly staff and a comfortable waiting area with complimentary refreshments. More

by rjacobs9
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Recommend Dealer
Yes
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Aug 07, 2025

City Limits Nissan responded

Thank you for taking the time to tell us about your visit, we appreciate you and hope to provide you with many more happy miles! Thanks again and have a fantastic weekend! Jason Laguna General Manager

July 25, 2025

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Great job and loved getting a video of what the technician sees of my vehicle More

by christinamoten
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2025

City Limits Nissan responded

Thank you for taking the time to tell us about your Service visit, we appreciate you and are excited to provide you with many more happy miles! If you need anything, please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help. Thanks and have a great weekend! Thank you, Jason Laguna General Manager

July 03, 2025

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I had a problem with my passenger door and this team dont check properly. Just to rotate wheels I 'd wait like 4 hrs and I had appointment. More

by jcarlos.barrientos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chenin Buck, Daniel Sanchez, Jay Carlos, John Torres

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Jul 03, 2025

City Limits Nissan responded

We are sorry to hear you were not satisfied with your service visit, and appreciate you taking the time to leave us your feedback. We will discuss this with the team and then reach out to you shortly to hopefully resolve this issue with you. Thanks again and have a great day. Jason Laguna General Manager

July 01, 2025

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Employee Rating

They did a great job. Left the car overnight drop off and they called me back in the morning. They fix the issue under warranty and no charge. More

by chhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

City Limits Nissan responded

We are happy to hear the service team took great care of you and appreciate you taking the time to tell us about it! If you need anything at all, please call us at 512-444-1400 and we'd be more than happy to help! Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

July 01, 2025

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Employee Rating

They did a great job. Left the car overnight drop off and they called me back in the morning. They fix the issue under warranty and no charge. More

by chhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 03, 2025

City Limits Nissan responded

We are happy to hear the service team took great care of you and appreciate you taking the time to tell us about it! If you need anything at all, please call us at 512-444-1400 and we'd be more than happy to help. Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

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