Alex Mercedes
Alex Mercedes at Audi Meadowlands
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Alex Mercedes

Service Advisor

Audi Meadowlands

425 NJ-3 East
Secaucus, NJ 07094

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4.7
256 Reviews
4.7

256 Reviews

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256 Reviews of Alex Mercedes

June 08, 2024

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Employee Rating

I waited for nearly 4 hours till everything fixed. But now I feel better I feel safe More

by masuchiyaeko
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Recommend Dealer
Yes

June 06, 2024

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"Audi service department exceeded expectations with exceptional service, professionalism, and efficiency. Highly recommended." thank you More

by Gmercedes448
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Recommend Dealer
Yes

May 18, 2024

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Went for an oil change in December, which took 2 hours. Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried More

by supysingh93
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Recommend Dealer
No

May 01, 2024

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Alex was great. Very efficient and honest and provides great service. I was Willing to drive far to work with him! More

by suzanne fee
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Recommend Dealer
Yes

Other Employees Tagged: Edwin Mercedes, Alex Kyriakou

April 30, 2024

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Very good experience . Very well organized and the service was done very well. Thank you More

by rajatpatnaik04
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Recommend Dealer
Yes

April 24, 2024

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Excellent service Please visit this dealership. They have excellent service for 50k miles and other services More

by THALLAVINAY3
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Recommend Dealer
Yes

April 16, 2024

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It was a great experience, since the appointment, everyone working to make the best experience showing me all the features that was necessary More

by Rafael_schiller
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Recommend Dealer
Yes
Apr 17, 2024

Audi Meadowlands responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with us, from the moment you made your appointment to the time spent exploring the features of your vehicle. Warm Regards, Michael Hill mhill@benzelbusch.com

March 09, 2024

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scam artist, dishonest, cars are lemons, the worse car buying experience I have ever had.. stay away! More

by negrongiselle1
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Recommend Dealer
No
Apr 01, 2024

Audi Meadowlands responded

We are deeply saddened to hear about your negative experience with our dealership. Your feedback is of utmost importance to us, and we sincerely apologize for falling short of your expectations. We want to assure you that we take allegations of dishonesty and the quality of our vehicles very seriously. It is never our intention to mislead or deceive our customers, and we regret any inconvenience or frustration you may have experienced. Once again, we apologize for any inconvenience or disappointment caused, and we appreciate your feedback. Best regards, Michael Hill mhill@benzelbusch.com

February 04, 2024

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Employee Rating

Great; I've bought several cars from this dealership. Always had positive experience Very good service More

by lfeiwus
Recommend Dealer
Yes

Other Employees Tagged: Alex Mercedes

Mar 07, 2024

Audi Meadowlands responded

Thank you for your continued support and loyalty! We're delighted to have had the opportunity to serve you multiple times and that each experience has been positive! Warm Regards, Michael Hill mhill@benzelbusch.com

January 18, 2024

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Employee Rating

Professional, fast, and always thorough. It’s an overall great experience every time I visit this location. More

by MRANDMRSCOLLINS2017
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Recommend Dealer
Yes

Other Employees Tagged: Bill Vanderberg, Courtney Pooler, Vincent Munoz , Christopher Almanzar

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