24 Reviews
Write a ReviewDealership Experience
32 yrs, 10 mos
Industry Experience
39 yrs, 10 mos
24 Reviews of Alex Gipson
December 30, 2024
Helpful. Polite. Respectful. Courteous. Informative. Good place to do business At least fifteen words minimum Polite. Respectful. Courteous. Informative. Good place to do business At least fifteen words minimum More
Other Employees Tagged: Bryan Buckhanan, Mike Loch , Don in finance
December 19, 2024
BJ, Dee Ann, and Alex were a pleasure to work with. We have now purchased 3 vehicles from them! We have now purchased 3 vehicles from them! More
Other Employees Tagged: Dee Ann Potendyk, BJ Worley
December 04, 2024
Buying my truck was a pleasant experience! Bryan in sales was great! Dan in finance was amazing, he truly cares about his customers and Tim from the service department always makes me feel lik Bryan in sales was great! Dan in finance was amazing, he truly cares about his customers and Tim from the service department always makes me feel like family! I 100% recommend James Wood GMC. More
Other Employees Tagged: Bryan Buckhanan, Tim Wilkins , Don Litoff
November 15, 2024
The salesman went out of their way to make everything easier for me and spent lots of time training me on the electronics. easier for me and spent lots of time training me on the electronics. More
Other Employees Tagged: Jacob Rice
November 10, 2024
Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! . got it done even when I came in on wrong day ! More
Other Employees Tagged: Jason Gattenby, Jarrett Abel, Samantha Oliphant, Tim Wilkins, Jared Laska, Robert Cook, Franklin Wood, Taylor Adams, Rachel Alvey
November 03, 2024
Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the service writer to log in your car and set up the mechanic to do the work. My appointment was for an item that takes less than one hour for completion. I was there 3 hours and left without taking advantage of your. "Free Carwash" because I had already been there 3 HOURS. Please rethink your procedures. MY TIME IS ALSO VALUABLE!!! More
Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Will Lewis, Mike Loch, Doug Spivey, Roger Musgrove, Russ Ellis, Jessie McWilliams
August 21, 2024
Best dealership in DFW! Ronnie and Alex took great care of us for my GMC truck. Ronnie and Alex took great care of us for my GMC truck. More
Other Employees Tagged: Ronnie Eison
August 02, 2024
I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me to James Wood. After for waiting for another 45 minuted, I got my car and went home. Does this sound like an organization this knows what it is doing. Where else can I go for a simple oil change?? More
Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Will Lewis, Mike Loch, Edwin Chan, Gavynn Norris, Mike Belew , Tammy Brooks
July 24, 2024
My favorite auto dealer! Always a good experience. Scotty Rice did a superb job selling us the new Buick. Always a good experience. Scotty Rice did a superb job selling us the new Buick. More
Other Employees Tagged: Sheldon Jeffcoat, Scotty Rice, Ronnie Eison, Bryan Buckhanan, Melanie Gregg, Wendy Deter, Robert Capestany, Katie Wilkins, Wendi Little, Matt Crawford