Alex Cruz
Alex Cruz at Mercedes-Benz of Cutler Bay
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Alex Cruz

Service Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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not yet
rated
3 Reviews

Dealership Experience

2 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

3 Reviews

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3 Reviews of Alex Cruz

August 30, 2024

Dealership Rating
Employee Rating

He is a very good employee The service was excellent The installation is very nice More

by jgalvez1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 04, 2024

Dealership Rating
Employee Rating

We love Eric! !!!!!! He’s excellent!! Taking his time to review the cars we liked. My English is not very good, but he’s super patient, Explaining all the questions More

by Ruohan Zhao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz, Eric Kalias

Mar 04, 2024

Mercedes-Benz of Cutler Bay responded

Mr. Zhao, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 04, 2024

Dealership Rating
Employee Rating

We have been working with Herbert Kanzki for many years but recently learned he no longer works for Mercedes Benz of Cutler Bay. We were received by a different service advisor, but the service experience More

by Rblanvel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herbert Kanzki, Jonathan (head of all mechanics and Chris (foreman)

Jan 04, 2024

Mercedes-Benz of Cutler Bay responded

Thanks for sharing about your experience with Jonathan and Chris here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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