Alejandro O' Reilly

Thank you for keeping my Hyundai Accent Hatchback in great running condition and for the wonderful service department employees with a special thank you to Alejandro O'Reilly. great running condition and for the wonderful service department employees with a special thank you to Alejandro O'Reilly. More

by WHITEKNIGHT1313 Verified Customer Verified Customer

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Alejandro has/is great at his job. His courtesy and efficiency is five stars, from scheduling to out the door. AND a car wash to boot!! Service Center is definitely doing the right His courtesy and efficiency is five stars, from scheduling to out the door. AND a car wash to boot!! Service Center is definitely doing the right thing for customers.👍🏽. More

by kebrob50 Verified Customer Verified Customer

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The service expected completion time was longer than I was originally told. My appointment was the 1st time slot for that morning. I was told since I was scheduled for an inspection, it would take about a was originally told. My appointment was the 1st time slot for that morning. I was told since I was scheduled for an inspection, it would take about an hour. I went to work and since I didn’t hear back by noon, I called and was told there were no updates as to when my car will be serviced and someone will call me. No call back so returned after work around 4pm and was told someone was just serving my car. Although I had an appointment, my car wasn’t serviced until I showed up that evening. That’s bad service. Someone should have called me with an update More

by kenneth.johnson00 Verified Customer Verified Customer

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Great customer service. Blah blah ah ah ag ah ah ah blah blah blah blah blah Blah blah ah ah ag ah ah ah blah blah blah blah blah More

by armagostgp Verified Customer Verified Customer

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Service was great and employees were very attentive and understanding. If in Gainesville I will definitely be doing my car service here again! understanding. If in Gainesville I will definitely be doing my car service here again! More

by carolinnevianapoffo Verified Customer Verified Customer

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There is such a lack of communication. I dropped off my car for a service, and didn't get a call that it was ready until 610pm (which I didn't mind). However, when I tried to call back t I dropped off my car for a service, and didn't get a call that it was ready until 610pm (which I didn't mind). However, when I tried to call back to get an Uber, i kept getting the runaround saying that I can't pickup my car until the next day. More

by Maddie Verified Customer Verified Customer

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Great service and communication from Alex in service. Would definitely recommend Parks Hyundai for any service needs. Note - my service needs were under warranty. Would definitely recommend Parks Hyundai for any service needs. Note - my service needs were under warranty. More

by oliviaking1211 Verified Customer Verified Customer

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Great service from a team that has been well trained for very important part of the dealership experience very important part of the dealership experience More

by GWING0 Verified Customer Verified Customer

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Everything went smoothly. Alex was knowledgeable, friendly, and quick to respond to any questions and concerns. The waiting area had comfortable seats, as well as snacks and Alex was knowledgeable, friendly, and quick to respond to any questions and concerns. The waiting area had comfortable seats, as well as snacks and water available. An excellent first service for my new Elantra. More

by lordelru Verified Customer Verified Customer

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Service advisor was very nice and helpful. Long wait though. Dealership is clean and so was waiting room Long wait though. Dealership is clean and so was waiting room More

by charitobenton Verified Customer Verified Customer

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