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Alejandra Quintana
Alejandra Quintana at Genesis of Naples

Alejandra Quintana

Express Lane Advisor

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Alejandra Quintana

July 12, 2025

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Employee Rating

It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More

by tomm5
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Jamie Ruis, Jorge Sierra

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Jul 14, 2025

Genesis of Naples responded

Thank you for sharing your experience! We're glad to hear that the concierge service made things convenient for you. If there's anything else we can do to enhance your experience, feel free to reach out. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

July 11, 2025

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Pawel was awesome! Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. More

by Jordan
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lance Burdge, Remi Mendozzi, Alexandra Celis, Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence , Pawel

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Jul 11, 2025

Genesis of Naples responded

We are delighted to see your feedback, Jordan! Thank you for choosing Genesis of Naples and for highlighting Pawel's great work.

April 19, 2025

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No loaner but the Uber you got me and my car brought to me at work was great. More

by Rputzulosr
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Recommend Dealer
Yes
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Apr 21, 2025

Genesis of Naples responded

We appreciate your review! We do have courtesy cars, but they are not guaranteed - they are based on the type of service and availability. It's great to hear that we could provide an Uber and bring your vehicle to you at work. Thank you for choosing Genesis of Naples and we hope to see you again down the road!

April 08, 2025

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Nicely done! Fast, courteous and efficient. . Doesn’t hurt that the coffee is good, too! More

by vjscron
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Workmanship
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Recommend Dealer
Yes
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Apr 08, 2025

Genesis of Naples responded

We really appreciate you taking the time to leave Genesis of Naples this awesome review, thank you!

March 29, 2025

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It was great. The service manager knew his job and was very professional. I find him essential More

by apryan2733
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Colgan, Alexandra Celis, Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Jamie Ruis, Jorge Sierra

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Mar 31, 2025

Genesis of Naples responded

Thanks so much for the 5-star review of Genesis of Naples!

March 24, 2025

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On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. More

by CHERYLLEISNER
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Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Jamie Ruis, Jorge Sierra

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Mar 24, 2025

Genesis of Naples responded

Cheryl, we're delighted to hear that our team at Genesis of Naples provided you with such a convenient and friendly experience. Thank you for sharing your positive feedback!

February 07, 2025

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Employee Rating

Amazing Experience… all work was completed on time and the scratches on the Drivers side door panel were removed!! More

by jonesnaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Jamie Ruis, Jorge Sierra

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Feb 07, 2025

Genesis of Naples responded

We're delighted to hear about your amazing experience with Genesis of Naples! It's great that our team could complete the work on time and address those scratches for you. Thanks for sharing your feedback!

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