Alecia Pack
Alecia Pack at Dover Honda

Alecia Pack | Page 12

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Alecia Pack

October 23, 2025

Dealership Rating
Employee Rating

Always professional. Excellent communicators. Great service! Very much appreciate the ease of scheduling appointments and working with the expert staff. More

by sherbass
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Oct 24, 2025

Dover Honda responded

We appreciate this wonderful feedback! Thank you for choosing Dover Honda and highlighting our team's professionalism and expertise. See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 21, 2025

Dealership Rating
Employee Rating

Everything about the visit was fine EXCEPT they changed the left most display and now I have to go back to the manual and reset it to display what I want to see. I still haven’t had time to do it. More

by sharon.bove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Oct 21, 2025

Dover Honda responded

Thank you for choosing Dover Honda and sharing your experience, Sharon. We apologize for the inconvenience with your display - if there’s anything we can do to help, please let us know. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 20, 2025

Dealership Rating
Employee Rating

I thought my service met all my expectations. It is very easy to go to Dover Honda for service More

by KASVARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramirez, Micheal

Oct 21, 2025

Dover Honda responded

We're happy to hear the service provided by our team met your expectations! Thanks for your business and please don't hesitate to reach out the next time we can be of assistance! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 16, 2025

Dealership Rating
Employee Rating

It was my first time using Dover Honda service center. I was a bit surprised to learn that my 10:30 appointment was not a firm appointment, but first come first serve. No worries. All of my questions and More

by tom.lamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Bob Hajjar , Michael Souter

Nov 07, 2025

Dover Honda responded

Thank you for sharing your feedback with us, Tom. We're pleased to hear that Michael and Bob provided you with top-notch service. We take your additional comments seriously and will ensure they're addressed with the appropriate members of our team. Please don't hesitate to reach out if there's anything else we can assist you with! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 16, 2025

Dealership Rating
Employee Rating

Having James McIntyre and Ken Crawford greet me every time I come in is the main reason I keep coming back to Dover Honda. I’ve also been happy with the sales department, the parts department in the qual More

by Jonathanshiner1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Nick Strong , Michael Souter, Kenneth Crawford

Oct 17, 2025

Dover Honda responded

Thank you for your loyalty and your kind words! We love hearing James, Ken, and the entire team take such great care of you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 15, 2025

Dealership Rating
Employee Rating

Dealing with Alecia makes me NOT want to go to Dover Honda. She is unprofessional and rude at times. Honda does not stand behind their product/quality. So many problems with my new vehicle. Disappoi More

by Myork902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre

Oct 17, 2025

Dover Honda responded

Thank you for reaching out. I'm disappointed to see this review and would appreciate the opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Mike Watson - General Manager - 603-609-1984

October 14, 2025

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Employee Rating

Excellent service from all staffers, great communication and troubleshooting skills First time but not last More

by Gdigiaco
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Oct 14, 2025

Dover Honda responded

We’re delighted to hear about your excellent experience at Dover Honda! Thank you for sharing your feedback. We look forward to serving you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 13, 2025

Dealership Rating
Employee Rating

In the 30 plus years we have been buying and servicing our cars at Dover Honda, we have always been pleased with the service. James is phenomenal and easy to work with. We just wish they would give a re More

by MMCAHOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre , Michael Souter

Oct 13, 2025

Dover Honda responded

Hi MM! Thank you for trusting Dover Honda for over 30 years! We appreciate your feedback about James and your suggestion regarding the reports. We’ll share this input with our team. Safe travels Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 13, 2025

Dealership Rating
Employee Rating

I would first like to thank the person who welcomed me for their professionalism and the service did not take long. I was satisfied. More

by MAARIR LHOUCINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Dianna Chase , Michael Souter

Oct 13, 2025

Dover Honda responded

Maarir, it's wonderful to hear that our team made you feel welcome, and we hope to see you again at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 10, 2025

Dealership Rating
Employee Rating

Very pleasant experience,evaluation and repair done in timely manner. Service rep helpful and courteous More

by dusanechamplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Dover Honda responded

Thank you for sharing your feedback about our team! It was a pleasure to assist you, and we hope to welcome you back to Dover Honda in the future. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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