Alecia Pack
Alecia Pack at Dover Honda

Alecia Pack | Page 11

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Alecia Pack

November 03, 2025

Dealership Rating
Employee Rating

The service team always does a great job explaining the work being completed and not trying to add unnecessary services. Excellent experience. More

by ERIK.R.BERGERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Dover Honda responded

Erik, we're glad our team provided clear communication and trustworthy service. Thank you for choosing Dover Honda! See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 30, 2025

Dealership Rating
Employee Rating

The Dover Team is professional, timely in deliver and honest. They’ve earned our business over the past 5 years as a result More

by SEGEORGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Strong , Michael Souter

Oct 31, 2025

Dover Honda responded

Thank you for your continued trust over the years! We appreciate your business and look forward to serving you for many more at Dover Honda. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 30, 2025

Dealership Rating
Employee Rating

the people are great, they give an honest review of your car service needs and know me by name and make me want to come back in as needed. More

by matt.miller.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre , Michael Souter

Oct 31, 2025

Dover Honda responded

Hi Matt! We love seeing familiar faces, so your review is music to our ears! Thank you for trusting the Dover Honda team. See you next time! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 27, 2025

Dealership Rating
Employee Rating

Communication from scheduling through completion was great throughout, the car was serviced in a timely manner, and despite a short service they had a loaner ready for me so I could run errands while th More

by nickb2315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre , Michael Souter

Oct 28, 2025

Dover Honda responded

Thank you for sharing your customer service experience with us, Nick! We're glad we could provide a smooth experience from scheduling to completion. See you next time at Dover Honda! Safe travels. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 25, 2025

Dealership Rating
Employee Rating

I bought my Ridgeline from Dover Honda and I’ve had it serviced there always. The staff is always helpful and friendly. I especially like the express service. More

by B_HASFJORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke and Ken.

Oct 27, 2025

Dover Honda responded

Thank you for your loyalty and kind words about our team! We truly appreciate your business and look forward to assisting you again in the future. See you next time here at Dover Honda! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 25, 2025

Dealership Rating
Employee Rating

Excellent service overall but cost for service is very high. All the staff are polite and thorough in their service More

by rjmathien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre , Michael Souter

Oct 27, 2025

Dover Honda responded

Thank you for choosing Dover Honda. We are glad to hear you had a seamless experience with our team. We understand that pricing can be a concern and we will make sure to share this with our team. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 24, 2025

Dealership Rating
Employee Rating

What I expected. Always a good experience. Sometimes a loaner car is not available. All ok though. More

by chasne747887
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Oct 27, 2025

Dover Honda responded

We appreciate your feedback and continued patronage! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 24, 2025

Dealership Rating
Employee Rating

Never thought Id say I love a dealership but this place has been great. Highly recommend!! More

by christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Dover Honda responded

We're honored to receive your support, Christine! Take care and we'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 24, 2025

Dealership Rating
Employee Rating

I'm always treated great and all of the service people are great too. I've been coming to there a along time. More

by KATHYTHAYER1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Dianna Chase , Michael Souter

Oct 27, 2025

Dover Honda responded

We're so happy you've continued to choose us, Kathy! Thank you from all of us at Dover Honda. We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 24, 2025

Dealership Rating
Employee Rating

I feel like I was scammed with my transmission service The technician never told me that there was an issue with my transmission fluid at the time of the service More

by tornickm907
Recommend Dealer
No

Other Employees Tagged: Alecia Pack

Nov 21, 2025

Dover Honda responded

We're disappointed to see your low star rating and would like the opportunity to address your transmission service concerns. Please reach out to us at your earliest convenience so we can assist in resolving this issue. Thank you, Mike Watson - General Manager - 603-609-1984

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