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Albert Malone
Albert Malone at Spitzer Acura

Albert Malone

Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Albert Malone

March 02, 2026

Dealership Rating
Employee Rating

Great service department and sales staff. Clean waiting area and restroom. Overall good experience thanks More

by ROBERTKURTH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Jeanine Malone, Samantha Baker

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Mar 02, 2026

Spitzer Acura responded

We’re delighted our team provided great service and that you found the waiting area and restroom clean. Thank you for trusting us with your Acura MDX maintenance. We look forward to helping you again soon.

January 09, 2026

Dealership Rating
Employee Rating

Excellent service and attention to detail There was a snow storm and back up to get in appreciate morning service staff to expedite getting in and set up under the conditions More

by waynedavisemail
Recommend Dealer
Yes

Other Employees Tagged: Albert Malone

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Jan 09, 2026

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

December 29, 2025

Dealership Rating
Employee Rating

They were responsive to my needs in helping to address the issue. Very satisfied with the service. More

by JANESARRA
Recommend Dealer
Yes

Other Employees Tagged: Albert Malone

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Dec 30, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

December 10, 2025

Dealership Rating
Employee Rating

Service folks are great Layne is excellent! Eric is excellent. All my family Acuras are outstanding vehicles ... 2010 MDX - granddaughters car 2014 RLX - my car 2025 TLX - daughters car More

by mary.taufer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Eric the mechanic

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Dec 10, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2025

Dealership Rating
Employee Rating

Always prompt with great feedback and customer service. Honest and timely with all repairs as stated. More

by cjani
Recommend Dealer
Yes

Other Employees Tagged: Albert Malone

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Nov 10, 2025

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

November 06, 2025

Dealership Rating
Employee Rating

Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Jeanine Malone, Samantha Baker

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Nov 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 25, 2025

Dealership Rating
Employee Rating

The service team at Spitzer Acura was great. Layne made the scheduling process very easy. More

by antonio.fontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Jeanine Malone, Samantha Baker

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Oct 25, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2025

Dealership Rating
Employee Rating

My car work was completed on time as promised and the outside was washed. Good job!! More

by TSMONTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson , Brenda Roithner

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Oct 22, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2025

Dealership Rating
Employee Rating

They were good to work with. Will buy another auto from them when it is time More

by ZIM459
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

October 17, 2025

Dealership Rating
Employee Rating

I have had many experiences where I felt like I was being over charged, not communicated with in a timely fashion and not met with a fair resolution to my service needs. More

by Jpysola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel, Jeanine Malone

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Oct 20, 2025

Spitzer Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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