Alan Mansfield

Was slower than had hoped. All very courteous. Outcome seems to be fine. So, happy All very courteous. Outcome seems to be fine. So, happy More

by SGBATT Verified Customer Verified Customer

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I had a fantastic experience with the Mercedes Benz dealer; the staff was exceptionally professional, attentive, and knowledgeable, making the entire process smooth and enjoyable. Their dedication to c dealer; the staff was exceptionally professional, attentive, and knowledgeable, making the entire process smooth and enjoyable. Their dedication to customer satisfaction was evident through their prompt responses, personalized assistance, and thorough explanations of the vehicle features. I highly recommend their services to anyone looking for quality and reliability—truly a five-star experience! More

by PW.BROWN67 Verified Customer Verified Customer

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As always, this MB dealership rendered excellent service. Alan, who is in the service department, is a treasure! Alan, who is in the service department, is a treasure! More

by cut.motes-3p Verified Customer Verified Customer

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They are nice to deal with. Expensive but good folks. I had a major repair issue a few miles after my warranty expired and they went to bat for me and delivered the repair for a Expensive but good folks. I had a major repair issue a few miles after my warranty expired and they went to bat for me and delivered the repair for a reasonable price all things considered. More

by GCHALKER Verified Customer Verified Customer

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Great work and help. My only concern is the drive because of where I live. They next time I will schedule for a vehicle. My only concern is the drive because of where I live. They next time I will schedule for a vehicle. More

by MRMOORE1911 Verified Customer Verified Customer

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Staff was very professional on time. Good service. Mercedes-Benz of Midlothian, I recommend to other people thank you Good service. Mercedes-Benz of Midlothian, I recommend to other people thank you More

by NEWYORKTP Verified Customer Verified Customer

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Worst communication ever from a service department. They believe email is the best form of communication when your car may need service. Very untrustworthy! They believe email is the best form of communication when your car may need service. Very untrustworthy! More

by Big Bay Verified Customer Verified Customer

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The service was efficient and timely. The accommodations while I waited for the car were pleasant. The accommodations while I waited for the car were pleasant. More

by tincharris Verified Customer Verified Customer

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I had great experience with this dealership! The costumer service was outstanding. I truly appreciate the quality of the work they did! The costumer service was outstanding. I truly appreciate the quality of the work they did! More

by Yoselin Martinez Verified Customer Verified Customer

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Expert, knowledgeable, and skilled mechanics. Love the videos showing the mechanical problem. All employees were friendly and helpful. My advisor was very good with keeping me informed on repa Love the videos showing the mechanical problem. All employees were friendly and helpful. My advisor was very good with keeping me informed on repairs needed, upcoming repairs to keep in mind, and pricing. More

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