Alan Mansfield

Agent was great. But the overall customer service can be improved. This is not the first time I have experience such low regard for a professionalism in representing But the overall customer service can be improved. This is not the first time I have experience such low regard for a professionalism in representing the product. More

by DUTCHW118 Verified Customer Verified Customer

Report | Print

Alan in service has always been great to work with on my 2024 GLS 450. 2024 GLS 450. More

Report | Print

The staff is friendly and professional. I have always had a great experience from sales to service. I have always had a great experience from sales to service. More

by DAMERON.ADRIENNE Verified Customer Verified Customer

Report | Print

So good! Regina helpful and so nice. Alan is a great representative for excellent service. His care for us and the cars is great. Regina helpful and so nice. Alan is a great representative for excellent service. His care for us and the cars is great. More

by shan4finnegan Verified Customer Verified Customer

Report | Print

The service was good. i just think you all should post price Increases . Thank you i just think you all should post price Increases . Thank you More

by EZWEE3 Verified Customer Verified Customer

Report | Print

Amazing customer service, they go above and beyond to take care of your car needs Would recommend to friends and family take care of your car needs Would recommend to friends and family More

by Alex.Shamsi Verified Customer Verified Customer

Report | Print

Scheduling the appointment, my service advisor Matt and the service to the vehicle was excellent. This having to pay 3% when using a credit card is ridiculous especially to someone who has been a loyal the service to the vehicle was excellent. This having to pay 3% when using a credit card is ridiculous especially to someone who has been a loyal customer for years. Also, given the fact that everyone uses a card to pay for things these days makes the 3% charge more insulting. At least you could just build in the 3% on the backside so you appear more customer friendly versus the little signs posted everywhere about the 3%. More

by CSMITH250 Verified Customer Verified Customer

Report | Print

The service from making the appointment to picking up the car was exceptional. Mr. Hoke was helpful and knowledgeable. The communication was excellent. Thank you car was exceptional. Mr. Hoke was helpful and knowledgeable. The communication was excellent. Thank you More

by PAULASIMPSON1353 Verified Customer Verified Customer

Report | Print

Facility clean and bright; staff friendly yada yada yada yada yada yada yada and yada yada yada yada yada and yada More

by KW Ed Verified Customer Verified Customer

Report | Print

Came in for (2) issues. 1. Known repeat issue that will occur again. 2. Passenger side door seal was not fixed. Dealership said they would order it & call when ready. No 1. Known repeat issue that will occur again. 2. Passenger side door seal was not fixed. Dealership said they would order it & call when ready. No call, no follow up. More

by JCROARKIN Verified Customer Verified Customer

Report | Print