Alan "Big Al" Caruthers II

Jamie was great. It was a pleasure to work with someone who knows the product and talk with people. It was a pleasure to work with someone who knows the product and talk with people. More

by GREG.ORSENO61 Verified Customer Verified Customer

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The team here always goes above and beyond with excellent service! Amy always keeps us in the loop and I love that we get a video inspection of our cars once they are complete. service! Amy always keeps us in the loop and I love that we get a video inspection of our cars once they are complete. More

by Susie Verified Customer Verified Customer

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Jose, Alan and Joey have great customer service skills. Definitely took their time, listened and executed a plan for me. Simply Amazing Gentlemen. Definitely took their time, listened and executed a plan for me. Simply Amazing Gentlemen. More

by keiyaclark Verified Customer Verified Customer

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Customer service was great! . From Joey, Allan and Jose. All three gentlemen took great care of me. From the beginning to the end . From Joey, Allan and Jose. All three gentlemen took great care of me. From the beginning to the end More

by keiyaclark Verified Customer Verified Customer

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I’m sorry it doesn’t have the option for zero stars. First salesperson lied constantly, talked bad about other customers in front of us and then sold me a different car on paper. He would have noticed t First salesperson lied constantly, talked bad about other customers in front of us and then sold me a different car on paper. He would have noticed this if he actually walked me to the car but he was too busy trying to sell another couple. After bringing it in 5 days later to service for something I had told him about while test driving it, they lied to me and basically took the car. I was told “computers were down”. The lies kept going and they suck at lying! Someone would call me in 30 minutes. And hour and a half later I heard from the salesperson. Who asked if I wanted the 3rd row. Wha??? Uh yeah. When I laughed he said I’m glad you can laugh because “I’m xxxxting me pants right now”. Said he made a big mistake and then never called me back. I called and had to leave a message with the sales manager. Who never called me back. Next day I had to wait for a ride to the dealership bc I had no car. Luckily the GM was there who temporarily fixed my issues. Gave me the car I was show and paid for but then I had to deal with the service department. I had a loner while they fixed my car. This is a very long story filled with lies and then more lies. Not one person actually delivered on any promises They say they’ll call you back. They give excuse after excuse. I was actually told my car was being worked on at one point. They must forget the app says when the car last moved. Drove by and took a picture of it sitting in the lot. Where it was for 5+ weeks! Never touched once. Once it was finally done I had to ask what was actually done and wanted a print out. Was told parts were on back order. Lies! I ran the parts. There was no back order. I have told several people not to go there. Everyone has lied from the top down. There’s so much more to this story but the only reason I wrote this is bc my original post was being removed bc it was too short. So hears the short version of my horrible experience. Do yourself a favor and drive to another, dealership. I wish I did!!! More

by BuyElsewhere Verified Customer Verified Customer

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Big Al and Tim worked with me to get a great deal on a lease for my new 1500 Laramie. I would highly recommend these two. lease for my new 1500 Laramie. I would highly recommend these two. More

by RICKLAKIE Verified Customer Verified Customer

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One of the best car buying experiences I have had. I would buy another car or truck from them in a minute I would buy another car or truck from them in a minute More

by ROSS32 Verified Customer Verified Customer

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Still the best in business by any means. . BITBAM. Great job bettenhausn team.. DODGE lifer here.. . BITBAM. Great job bettenhausn team.. DODGE lifer here.. More

by DH Verified Customer Verified Customer

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BIG AL performs miracles. Hoops were jumped through. I told him what I wanted and he had me in and out in a couple of hours with the gorgeous 24 Grand Cherokee Limited of our Hoops were jumped through. I told him what I wanted and he had me in and out in a couple of hours with the gorgeous 24 Grand Cherokee Limited of our dreams. We're plum tickled! More

by Samantha Tonnellier Gatses Verified Customer Verified Customer

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It’s very modern and welcoming. It was a pleasure to walk in and see such a clean showroom. It was a pleasure to walk in and see such a clean showroom. More

by edhargus Verified Customer Verified Customer

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