Alan "Big Al" Caruthers II

Dealership has a nice waiting area with snacks and drinks available. Mechanical performed a thorough check on other systems. Great experience. available. Mechanical performed a thorough check on other systems. Great experience. More

by victor.ruikis Verified Customer Verified Customer

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Service department excellent. Kyle the Service writer is the reason to come there. Mechanics do a great job. The porter kids are polite. Kyle the Service writer is the reason to come there. Mechanics do a great job. The porter kids are polite. More

by toddcom Verified Customer Verified Customer

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This dealership is very helpful and gives us all the right information and treats us well. right information and treats us well. More

by Tyler Verified Customer Verified Customer

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I recently purchased a Jeep from Bettenhausen in Lockport, and I couldn't be happier with the experience! From the moment I walked in, the staff was friendly and helpful. A special shout-out to Jami Lockport, and I couldn't be happier with the experience! From the moment I walked in, the staff was friendly and helpful. A special shout-out to Jamie, my sales rep, who went above and beyond to help me find the perfect vehicle. Jamie was knowledgeable, patient, and made the whole process smooth and stress-free. I highly recommend Bettenhausen Jeep, and definitely ask for Jamie – you won't be disappointed!" More

by JULIRIOS0112 Verified Customer Verified Customer

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Very professional jamie is the best I will buy a car from her again Very caring and a great personality Best car purchasing experince i ever had from her again Very caring and a great personality Best car purchasing experince i ever had More

by his_bubbaness Verified Customer Verified Customer

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Excellent customer service! All questions answered.Spotless showroom. Internet was user friendly.Auto was clean and spotless. All questions answered.Spotless showroom. Internet was user friendly.Auto was clean and spotless. More

by rjhudec Verified Customer Verified Customer

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excellent service dept. manny franco was very helpful getting things taken care of and texting me and helping with follow up that i needed, before i even came in. repair tec manny franco was very helpful getting things taken care of and texting me and helping with follow up that i needed, before i even came in. repair tech did a great job diagnosing leak issue, difficult to find i think. russ shuttle driver was great. that shuttle service really helps bring a car in for service when you don't have someone available to pick you back up. josh in sales really was knowledgeable answering all my new vehicle mystery questions. and i wish the new electric wagoneer sport had a regular gas hurricane engine available now. thanks jeepers. More

by blacksheep24 Verified Customer Verified Customer

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Worst customer service ever and can’t believe how badly disappointed and will not be returning disappointed and will not be returning More

by mark101051 Verified Customer Verified Customer

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Great Experience, Big Al walked through all the steps and was very clear. Would highly recommend!! was very clear. Would highly recommend!! More

by SAITTA4 Verified Customer Verified Customer

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They will give you a warranty you don’t need. Please review your deal closely. Please review your deal closely. More

by jrozell Verified Customer Verified Customer

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