Al Pellizzeri | Page 87

Service Excellence On June 25, 2016, we purchased our third Sonata from Family. Kristi Feinberg was our TOP NOTCH, OUTSTANDING salesperson. She knows the cars, and she d On June 25, 2016, we purchased our third Sonata from Family. Kristi Feinberg was our TOP NOTCH, OUTSTANDING salesperson. She knows the cars, and she didn't push....a great quality. Kristi understood what we needed, and in the end....she delivered. We also saw Al Pellizzeri , Customer Relations Manager. He was extremely helpful, and has a great personality. Both Kristi and Al are huge assets at Family. Paul in Finance was easy to work with, and knows his job. Graham Watson is the General Manager. He leads by example, and you can see how everyone works like a well oiled machine. Our two standouts....Krist and Al are definite assets to Family Hyundai! They made our decision to buy from Family once again, a very easy one. FAMILY HYUNDAI, for us, lives up to their name. Every time we deal with Family....it gets better!!!!! Thanks Family! More

Report | Print

excellent service Family Hyundai is the best car dealership ever. They know how to go above and beyond to meet the needs and expectations of their customers. Family Hyundai is the best car dealership ever. They know how to go above and beyond to meet the needs and expectations of their customers. More

by furrykidsmom21 Verified Customer Verified Customer

Report | Print

Back again. Love my Santa fe. Service is excellent at family hyundai. Thank you Kristi and John in service. AL P. Is very informative on tire and wheel warrantie Love my Santa fe. Service is excellent at family hyundai. Thank you Kristi and John in service. AL P. Is very informative on tire and wheel warranties as well. More

by stiff1964 Verified Customer Verified Customer

Report | Print

car we came in and were able to find a car that met my needs. It was a little frustrating that all of the cars were located in different spots on the lot we came in and were able to find a car that met my needs. It was a little frustrating that all of the cars were located in different spots on the lot and that we were told to just look around and try to find them. it wasn't easy and we couldn't find all of them. Besides that, it was a great experience. I would reduce the amount of time trying to sell the extras. Al Pellizzeri, who was trying to sell them to us, ended up bashing the quality of the car in the process claiming that the paint wears away and wont last. He showed us a picture of a car after only being owned for 3 months and the paint was in terrible condition. He said that stuff like that happens all the time. Honestly, he made me question if I made the right decision on the my purchase of a hyundai. Also, after I had purchased my car, I realized that they filed my car in the wrong county. Luckily, I noticed it before everything was filed, but it was a nuisance to have to go back to the dealer and frankly some of the employees (not George, he was great) were less than nice about me wanting a reprinted document. The guy handling the finances (Joe Pancini) was rather short with me and acted like I was a nuisance. I did not appreciate that. More

by alyse.belavic Verified Customer Verified Customer

Report | Print

A pleasant experience This is the way purchasing a vehicle should be, no pressure, friendliness and professionalism . I would recommend this dealership and would consider This is the way purchasing a vehicle should be, no pressure, friendliness and professionalism . I would recommend this dealership and would consider returning if I was to purchase another vehicle . More

by rhussey53 Verified Customer Verified Customer

Report | Print

Excellent Experience Ricky went above and beyond to help us get the car we wanted! The dealership was clean and everyone was friendly. We certainly look forward to continu Ricky went above and beyond to help us get the car we wanted! The dealership was clean and everyone was friendly. We certainly look forward to continuing our business with Family Hyundai! More

by tomblazek84 Verified Customer Verified Customer

Report | Print

Happy with my vehicle Confused as to why an auto start didn't come with this vehicle. Salesman said it had "all the bells and whistles'. They missed on! Still trying to f Confused as to why an auto start didn't come with this vehicle. Salesman said it had "all the bells and whistles'. They missed on! Still trying to figure out the garage door opener More

by lavieja19 Verified Customer Verified Customer

Report | Print

Good people Everyone was very helpful, especially Frank Bailey. He is a nice guy, very knowledgeable, honest, and just a good guy. Al was also very helpful. Everyone was very helpful, especially Frank Bailey. He is a nice guy, very knowledgeable, honest, and just a good guy. Al was also very helpful. More

by scottevers1976 Verified Customer Verified Customer

Report | Print

Good Car-Buying Experience Each and every transaction was smooth and without any hassle or pushiness. All of the employees I had contact with were very happy to help me make th Each and every transaction was smooth and without any hassle or pushiness. All of the employees I had contact with were very happy to help me make the decisions that were right for me. More

by josephschaffer26 Verified Customer Verified Customer

Report | Print

Loved yassin Absolutely loved my salesman yasin (probably spelled his name wrong) he answered all of my questions and some before I could even ask them talked to m Absolutely loved my salesman yasin (probably spelled his name wrong) he answered all of my questions and some before I could even ask them talked to me about what I was looking for and the different choices I had that were within my price range. More

by ddwyzinski11 Verified Customer Verified Customer

Report | Print